Tag Archives: Tata Indicom

Airtel My Account powered by IBM is a piece of shit

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I am trying to reset my password because the system is not accepting what I believe is the correct password. And on every try I am getting this junk error message:

Error 500: com.ibm.userregistration.util.CIRUtil: method getCIRDetails(Ljava/lang/String;)Ljava/util/ArrayList; not found

Talk about being friendly to your customers. Tata Indicom My Account section works flawlessly in comparison. Airtel is a disaster in this particular case.

Update: Airtel had another method to retrieve the password. And it required me to have an Airtel mobile connection!

Your Airtel Number is already registered. Incase you have forgotten your password send WEBPSWD to 121 from your Airtel Mobile.

Even Internet Explorer 9 Beta is smart enough to tell me:

The website has a programming error.

More fun… Just realized that the system was indeed generating a new password every time it was showing the JAVA message posted above. So, I now got a bunch of emails. Each with a new password.

I tried logging in with the latest password that was generated. And this is what I get:

Airtel My Account powered by IBM is a piece of shit

Airtel support is hopeless as usual.

Tata Indicom customer care call

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I just had a rather amusing conversation with a  Tata Indicom representative.

The call was related to my low usage on their connection I have owned for a couple of years now. Ever since I switched to the Google N1, I rarely use the older connection I have on Tata. I still retain it largely because of the number. Also because, I have more faith in it compared to Aircel when I am going out of town.

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Tata Indicom Customer Care Call!

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Just received a call from Tata Indicom customer care center.

They wanted to ask the reason behind lowered usage on the Indicom number I have.

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After Airtel, Tata Indicom announces Fair Usage Policy

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Internet access in India is now under major threat. If you want to use it to its full potential, think again. The internet service providers in the country believe that you are being unfair to them if you use what you pay for.

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Nokia 6275 on Tata Indicom

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Tata Indicom sells this mobile phone model for Rs. 10,000. They have been selling this model at this price for like 2 years. They have not dropped the price or made any modification. They have not even launch an updated model or any other decent model in this price range.

The phone has a decent camera but the software sucks. It is also very slow. Browsing through the menu is painful. Operating the camera functionality is painfully slow. Practically it sucks.