Tata DOCOMO is freaking annoying

SushubhSushubh
in reply to @Sushubh

@Sushubh If ur unhapy w/ them U culd always cum 2 a #3G ready netwrk dat beleives in cool offers :-) #Switch2TataDOCOMO
Jan 21 via webFavoriteRetweetReply

(Even if I ignore the SMS lingo, they still manage to spell believes wrong)

They do not provide their services in Gurgaon. They do not have rights to provide 3G in Delhi NCR region. They should probably just shut up on Twitter.

Update:

Alright. They apologized.

@Sushubh @Yo_Bala Guys sry 2 barge in2 the conversation, apologies 4 suggesting R services when U R in Gurgaon. Any other issues?
Jan 21 via TweetDeckFavoriteRetweetReply

Airtel My Account powered by IBM is a piece of shit

I am trying to reset my password because the system is not accepting what I believe is the correct password. And on every try I am getting this junk error message:

Error 500: com.ibm.userregistration.util.CIRUtil: method getCIRDetails(Ljava/lang/String;)Ljava/util/ArrayList; not found

Talk about being friendly to your customers. Tata Indicom My Account section works flawlessly in comparison. Airtel is a disaster in this particular case.

Update: Airtel had another method to retrieve the password. And it required me to have an Airtel mobile connection!

Your Airtel Number is already registered. Incase you have forgotten your password send WEBPSWD to 121 from your Airtel Mobile.

Even Internet Explorer 9 Beta is smart enough to tell me:

The website has a programming error.

More fun… Just realized that the system was indeed generating a new password every time it was showing the JAVA message posted above. So, I now got a bunch of emails. Each with a new password.

I tried logging in with the latest password that was generated. And this is what I get:

Airtel My Account powered by IBM is a piece of shit

Airtel support is hopeless as usual.

Tata Indicom customer care call

I just had a rather amusing conversation with a  Tata Indicom representative.

The call was related to my low usage on their connection I have owned for a couple of years now. Ever since I switched to the Google N1, I rarely use the older connection I have on Tata. I still retain it largely because of the number. Also because, I have more faith in it compared to Aircel when I am going out of town.

Continue reading

Tata Indicom Customer Care Call!

Just received a call from Tata Indicom customer care center.

They wanted to ask the reason behind lowered usage on the Indicom number I have.

Continue reading