I had no idea I was a privileged banking customer of ICICI Bank.
Must be the recent checks that I deposited there.
They had forgotten all about me during the time period I was using Standard Chartered dedicatedly.
Though it is named Breeze India (!) and requires Adobe Air to be installed on Google Android.
Such a wonderful bank. It cannot provide a native app that does not require a third party component that a lot of us would love to keep away from our phones.
Reviews are fun to read… I got rid of it as soon as it asked me to install Adobe Air. No thank you.
Do us a favor… Create a mobile website instead. And hire a better tech company to manage your backend.
System requirements? Breeze works on devices with Android v2.2 (and above) running on a 1-GHz processor. Neat!
Converts my mom’s account to e-statements. The backend panel has no option to revert back to paper statements.
And of course, they make it extremely hard to get your statements even online. You only have access to three months worth of transactions on their backend.
They do provide 12 months worth of PDF statements but only if you have opted to receive statements by email. And only after the day you enable that option. WTF.
So, in simple terms… You cannot have both paper and e-statements. If you opt for paper statements, you lose your rights to have access to 12 months worth of statements online through PDF. In any case, you cannot access more than 90 days worth of transactions in their backend.
I have no idea why I am continuing doing banking with Standard Chartered India.
Standard Chartered India continues to send me the same old crap when I ask them to fix their system…
I regret to advise you that due to the system constraint, you will be able to view only last three months transactions through our internet banking. However, a print of your online statements can also be taken by accessing the Print option on the top right hand corner of your Personal Home Page.
Of course, asking for a printed statement costs like 150 bucks for each page.
I have been very annoyed with the way Standard Chartered India provides online access to your banking details.
They still do not provide a quick way to access your statements that are older than 90 days.
However, they have taken some steps which helps. But only partially.
They have added a new section to their backend named eStatements. As the name suggests, this provides access to your statements in PDF format.
This is pretty cool and handy.
The problem?
Only the last 12 months worth of statements are accessible.
You can view the eStatements that we have sent to you during the last 12 months below. If your e-statement registration is less than a year old, eStatements sent to you after the date of registration will be available. To download the eStatement for a particular month, please click on the month. Credit Card eStatements for last 12 months will be available from 1-Nov-2009 onwards.
I have no idea what is wrong with providing eStatements for the entire period the account has been active. How much space is that going to consume? A couple of megabytes for each customer?
When you charge 800 rupees per year for a debit card and have a reputation for being a premium banking service provider… I guess this is what I get in return.
Update: Alright. Here is what I have realized now. Standard Chartered India only provides soft copy option for the last six months. To get statements from before that period, you would need to ask for hard copies that costs Rs. 150 plus taxes PER MONTH. Freaking awesome. Standard Chartered India has just lost one customer.
I asked them to send me soft copies of my statements on my email ID. And this is what I receive:
I wish to inform you that the statement for a period beyond three months you will need to place a request and a duplicate statement will be sent to you at a charge. The duplicate statements are charged at Rs.110.00 per statement, for a period pertaining to less than three months old and Rs.165.45 per statement for a period more than three months old.
My hate hate relationship with Standard Chartered continues.
The company took down banking services for hours during a 2-3 day period to upgrade their core banking infrastructure.
I am not sure what all they did. But they certainly could not resolve my problem of 90 days limit on bank statements…
The display is limited to transactions carried out in the last 90 days.
I hate when I see this phrase on their online banking site. This is perhaps the only flaw I have seen in their entire service catalog. Painful.
The first annoyance factor with Standard Chartered is visible finally. The online banking facility would only display the bank statement from the last 90 days. I thought computers were powerful enough to handle more than that amount of data!
For more data, I am required to go to the bank or contact them on phone support. How sad is that?
The company charges Rs. 150 to provide me hard copies of statements for the period before three months! This is absurd. What is the use of online banking if I cannot access my entire bank account statements!