I had shop for my niece today. It’s her birthday today. We decided to checkout Reliance Time Out which has a pretty big dedicated section for kid stuff.
Funny enough, the entire section had just 3 decent sized stuffed toys. One of which (the one we liked) was in filthy condition. They had no extra pieces. The ones on display were the ones on sale.
We bought some stationary items from there. There were 5-6 billing counters. How many were functional? One. It took them 15 minutes to process our order. Why? The bar code machine was not working properly.
Then we went to Reliance Digital to check out digital photo frames. Two guys I asked had no idea what I was talking about. The third dude confirmed that they do not carry them.
The sheer amount of investments they have done in these stores… They should have hired better people to interact with shoppers.

