Zee Dish TV and CNBC-TV18/CNN-IBN Madness

The mess gets ever bigger. It’s old news that CNBC TV18 made their package a paid on and requires me to pay Rs. 25 extra each month on Zee Dish TV.

The problem is that Zee would not let me upgrade to a pack which comes WITH this CNBC TV18 package.

So, they require me to call in ‘every’ month to add this package to my basic package.

EVEN WHEN I say that I need this add-on package on a permanent basis. They simply do not have a mechanism for me to implement it.

I think I would switch back to cable after the current payments are used up in Zee Dish TV. This is a total failure of user-friendliness.

Zee Dish TV Headaches

Zee Dish TV Headaches

Some channels have stopped working due to signal problem I assume. And today, the remote control stopped working.

I changed the cells from the AC remote. Still no use. I would try once more tomorrow by getting brand new cells.

I hate it when this happens. Especially with companies where you are not sure what kind of support you would get.

I tried calling Zee Dish TV support. It took a while before I got a person on the other hand. And she got me to do the routine crap like reseting the STB, reprogramming all the channels.

When that did not work, she put me on hold to get some help from some other person at the call center. I waited for a while and then gave up.

I would try to get some help from the shop which sold me the connection. I need that remote to work. Otherwise, it’s as good as useless for me.