Tag Archives: customer service

Twitter is simply awesome

Posted on July 20, 2009 by Sushubh

Twitter is becoming a very important tool for me. Not because it let me stay in touch with my friends… But it enables me to get help from some of the most unimaginable places! I have already mentioned about mchek … Continue reading →

Posted in Technology | Tagged , , , , , , | 1 Comment

Twitter powered customer support in India

Posted on June 29, 2009 by Sushubh

I am getting addicted to Twitter. Thankfully for productive reasons. It is turning out to be a great replacement tool for instant messaging. And it works great for customer support.

Posted in Technology | Tagged , , , , , , , , , , , , | 1 Comment

Vodafone India: Happy to help?

Posted on June 2, 2008 by Sushubh

The ads have now become annoying especially when you DO know that the Vodafone Customer Care is pathetic and they are not really happy to help. Here is an example comment from a Vodafone user: I had got same response … Continue reading →

Posted in Rants | Tagged , , , | 91 Comments

Airtel Broadband Customer Support

Posted on April 25, 2008 by Sushubh

We are eager to speak to you. All our customer service operators are currently busy talking to OUR customers. I thought I am one of your customers too? Your call is important to us. Hell yea. Then pick it up! … Continue reading →

Posted in Airtel Broadband, Rants | Tagged , , | 29 Comments

Tata Indicom Customer Care Number

Posted on March 1, 2008 by Sushubh

1800 209 7070 It is very hard to get this number. It is not even highlighted properly on their website. A dude on the India Broadband Forum found it on the company website! Of course you can try out the … Continue reading →

Posted in Amused | Tagged , , , | 291 Comments

Dell Support in India: Impressive!

Posted on February 18, 2008 by Sushubh

Ok. I am not sure if it would work for me or not. But the support call was prompt and very friendly. I could have talked to them for hours without getting annoyed. I am impressed… On Site Warranty means … Continue reading →

Posted in Nice | Tagged , , , , , | 38 Comments

Airtel customer support on 1999 UL plan

Posted on November 8, 2007 by Sushubh

I have been getting packet drops on Google. And I have been getting less than expected speeds on downloads. So, I called up Airtel customer care and they sent a representative. His solutions for my problem… Airtel plans have 1:2 … Continue reading →

Posted in Rants | Tagged , , | 7 Comments

Something nice about ICICI Bank

Posted on November 6, 2007 by Sushubh

I must admit that their online guys are pretty active in responding to your queries. Not talking about the people who respond to your questions through Infiniti but the regular customer care guys. Send a mail to their customer care … Continue reading →

Posted in Hmm... | Tagged , | 6 Comments