airtel broadband forcing their customers on older plans to switch to one of their crappy new plans. No options provided.
Gurgaon cops beating men for entering the women’s compartment in Delhi Metro.
Seriously… crappy times we are living in.
Airtel has an interesting tweet on their official account. It goes like this:
Bharti Airtel to unleash Broadband Revolution in India – To launch 3G in 2010. for more info: http://bit.ly/dv7R2v
The company claims that the launch of 3G on their network would bring about a broadband revolution in the country.
The same company has utterly failed to do anything with their wired broadband services. 256Kbps is what they believe broadband is.
3G is not going to change anything. Prices are going to be high. Unlimited plans are likely to be out of reach for most of us. And they are likely to feature the famous Airtel Fair Usage Policy.
This PR bullshit is getting crazy. Airtel would do good by fixing the mess they have created on their ‘actual’ broadband services. Get rid of FUP. Launch some exciting pure unlimited plans at competitive prices. Get some shit done. Please.
I specifically talk about this particular piece because I was one of the guys contacted to give the consumer’s point of view.
We did the best we could and it turned out pretty well. The article does not really go into much detail but that was too much to ask.
It does sort of does justice to our point of view. Nothing is expected to change in the end. Telecom giants have too much influence on the relevant people and they are not going to change their position on this matter at all.
A new player would have to arrive in the market to change the entire scene and mindset. Reliance did that to mobile services market… Hayai ‘could’ do it to the broadband sector.
But the fight continues! :)
Holy cow. It is a pretty huge article in the newspaper itself!
Hah. Just realized that they did not do take on Airtel as I was expected. They took on Tata Broadband instead… Editing title of the post.
So, TRAI is apparently holding an open house discussion on a consultation paper on the National Broadband Plan next month.
The meeting is scheduled for September 6 and it’s taking place in Hyderabad.
The sad thing? They are not inviting the regular internet user in the country. The only people invited are: “Interested Stakeholders/industry representatives”.
How sad does that make me? Very.
I guess, we would continue to remain a third world country when it comes to internet connectivity as well.
I have been a big fan of Airtel Broadband services for years now. It was the first ISP I truly liked after struggling with cable internet service providers. And it was the reason I migrated from Chandigarh to Gurgaon. Sify Broadband was a pain to deal with and Airtel was almost magical in comparison.
Things have however changed a lot in the last couple of months. The introduction of Fair Usage Policy has pretty much resulted in disappearance of all the goodwill generated by the its customer base for the company.
When TRAI announced that 256kbps is to be provided as the minimum guaranteed speed in the name of broadband, they would not have imagined what Airtel Broadband would do with that stipulation.
It took them a while to realize how they can misuse the power given to them by TRAI. But they have eventually taken the steps to ensure their demise as the best ISP in the Indian market.
I am not sure if you have tried calling the Airtel Customer Care numbers in the recent days.
My attempts 2 days ago were quite painful. It took me 10 minutes of waiting to get some guy on the other side and as soon as the other side picks up the phone, the connection simply disconnects.