Insanity Rediscovered

Outsourcing has been the hot topic in news since some time now. Especially since it started becoming apparent that people were losing their jobs in America due to outsourcing. It even took a political turn when the democrat’s president candidate John Kerry openly declared that he is against losing American jobs to outsourcing.
So, how [...]

For complaining that the Indian customer support people (for the uninitiated, the call center recorded machines fresh out of college) suck at providing services.
I just had this funny incident few days back. I was in Gurgaon on a business trip (heh, sounds funny… but it was a client meeting none the less). And I [...]

And my rantings is that I want the things to change. I am not looking for alternatives that most of the people seem to provide. I just want to start an online war against the companies that don’t do their duties well. I started with Sify Broadband; I am still fighting with them. Next in [...]

Ok, yeah the world has moved on to Reliance and their ultra cool cheap CDMA services (with faulty billing if I may add). But I am unfortunately still stuck on Airtel Prepaid connection. And most of my purchases of the recharge coupons depend upon the short time based schemes when they offer full calling value [...]

I was amazed to read simple things that web developers ignore when developing websites which hampers the usability of the projects in the Dr. Jakob Nielsen’s book, Designing Web Usability: The Practice of Simplicity. And the ideas it generated in my mind applies to everything I see in my daily life. And one such incident [...]