Comments on: Broadband in India Forum: 40,000 Posts! http://sushubh.net/833-broadband-in-india-forum-40000-posts Sushubh's Blog Sat, 11 Oct 2008 23:08:04 +0000 http://wordpress.org/?v=2.6.2 By: SifyTalk having problem http://sushubh.net/833-broadband-in-india-forum-40000-posts#comment-372302 SifyTalk having problem Tue, 04 Mar 2008 04:18:01 +0000 http://sushubh.net/archives/2006/01/30/broadband-in-india-forum-40000-posts/#comment-372302 I bought SifyTalk for Rs.200 which is valued for Rs.400 as per scheme. I can call ISD calls particularly Japan for Rs.2 for 1 minute as per Sify charges (http://sifytalk.com/voip/rates.html).So, Iam eligible to speak for 200 minutes. But I spoke to Japan for 40 minutes and my Balance showed as exhausted. Instead of Rs.2 per minute they charged Rs.10 per minute. Subsequently I made complaint they through telephone and email on 13th of February. They emailed that it was there technical fault and they told it will be rectify and they will let me know. As I need to talk on enquiry to customer support department assured me that there would be no problem for second time but subsequently they cautioned me not to use the service as same problem will arise but I had already purchased another new card. The whole thing shows the clear violation and conditions. There response to my mails and phone was irresponsible. So, I advice those who plan to use SifyTalk service don’t purchase the card unless there technical faults are rectified. If my problem is solved I will post again. upto today my problem is not yet sloved as on March 04th 08 I bought SifyTalk for Rs.200 which is valued for Rs.400 as per scheme. I can call ISD calls particularly Japan for Rs.2 for 1 minute as per Sify charges (http://sifytalk.com/voip/rates.html).So, Iam eligible to speak for 200 minutes. But I spoke to Japan for 40 minutes and my Balance showed as exhausted. Instead of Rs.2 per minute they charged Rs.10 per minute. Subsequently I made complaint they through telephone and email on 13th of February. They emailed that it was there technical fault and they told it will be rectify and they will let me know. As I need to talk on enquiry to customer support department assured me that there would be no problem for second time but subsequently they cautioned me not to use the service as same problem will arise but I had already purchased another new card.

The whole thing shows the clear violation and conditions. There response to my mails and phone was irresponsible. So, I advice those who plan to use SifyTalk service don’t purchase the card unless there technical faults are rectified.

If my problem is solved I will post again. upto today my problem is not yet sloved as on March 04th 08

]]> By: SifyTalk having problem http://sushubh.net/833-broadband-in-india-forum-40000-posts#comment-416921 SifyTalk having problem Tue, 04 Mar 2008 03:18:01 +0000 http://sushubh.net/archives/2006/01/30/broadband-in-india-forum-40000-posts/#comment-416921 I bought SifyTalk for Rs.200 which is valued for Rs.400 as per scheme. I can call ISD calls particularly Japan for Rs.2 for 1 minute as per Sify charges (<a href="http://sifytalk.com/voip/rates.html%29.So">http://sifytalk.com/voip/rates.html).So</a>, Iam eligible to speak for 200 minutes. But I spoke to Japan for 40 minutes and my Balance showed as exhausted. Instead of Rs.2 per minute they charged Rs.10 per minute. Subsequently I made complaint they through telephone and email on 13th of February. They emailed that it was there technical fault and they told it will be rectify and they will let me know. As I need to talk on enquiry to customer support department assured me that there would be no problem for second time but subsequently they cautioned me not to use the service as same problem will arise but I had already purchased another new card.<br><br>The whole thing shows the clear violation and conditions. There response to my mails and phone was irresponsible. So, I advice those who plan to use SifyTalk service don’t purchase the card unless there technical faults are rectified. <br><br>If my problem is solved I will post again. upto today my problem is not yet sloved as on March 04th 08 I bought SifyTalk for Rs.200 which is valued for Rs.400 as per scheme. I can call ISD calls particularly Japan for Rs.2 for 1 minute as per Sify charges (http://sifytalk.com/voip/rates.html).So, Iam eligible to speak for 200 minutes. But I spoke to Japan for 40 minutes and my Balance showed as exhausted. Instead of Rs.2 per minute they charged Rs.10 per minute. Subsequently I made complaint they through telephone and email on 13th of February. They emailed that it was there technical fault and they told it will be rectify and they will let me know. As I need to talk on enquiry to customer support department assured me that there would be no problem for second time but subsequently they cautioned me not to use the service as same problem will arise but I had already purchased another new card.

The whole thing shows the clear violation and conditions. There response to my mails and phone was irresponsible. So, I advice those who plan to use SifyTalk service don’t purchase the card unless there technical faults are rectified.

If my problem is solved I will post again. upto today my problem is not yet sloved as on March 04th 08

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