I am surprised to note that despite so many complaints of serious nature citi bank is doing brisk business. The credit card of citi bank is not is not of any help for the common man. Eventhough SC has ruled that citi bank for that matter any credit card issuing bank cannot charge interest at more than 18% and RBI regulations issuong guidelines in this regard they are voilating the rules with immunity and liberally quote RBI rules ,it is like, devil quoting scriptures. Their actions of charging heft interest rate invite comtempt of court proceedings.

I found to my shock that the interest charges which they were charging 37.5% which itself was high, have enhanced to 42% and they have been charging for the past six months. I have been demanding them to waive the excess interest charges and other levies like late fee etc. They do not care for any complaints from their customers .it looks l;ike that. All these years they have taken me for ride. Everyday I am receiving half a dozen calls from different person from CITI bank and each time I have to say the same thing. There is no transparency in their dealings with the customers. It is surprising that depite so many complaints from thier customers they are still thriving in their fraudulent credit card business.

I am a citibank card holder since 1993 and I have been regular in my remittance. I never used to check the monthly statement sent by the bank . Only in the year 2007 I started looking into the statements because although I have been paying monthly a minimum of Rs 10,000/-ro 20,000/- as against the minimum due of Rs 2100/- on an average due as per their statement I find the taotal dues never get reduced. If I send Rs 10,000/- only a sum of about Rs 2500/- is accounted for against the dues. I have two card one paltinum and anither Vissa card. I ahve paid Rs 27000/- more than the dues for the year 2007 upto August 07,but citi bank still demands Rs 15000/- and similarly on other card also. I have been asking for a detailed statemenmt of account for the amounts claimed by them but no response from them excepting reminders. I was also shocked to notice

This citi bank fellow through tjeir lawyers Ms/ Kohli & Sobti has sent a letter to attend a conclilatyion camp to clear my dues. I am not holding any credit card for the past 11 years. I have used it for ayear and returned it and they hv given a letter stating an amount of rs.3.56 lakhs as over due.

Bull shitti bank.

Sir,
I have recieved a mail on my id saying that i have won a lottery conducted by British International Lottery and the winning prize has been deposited in citi bank is it true

Hi,

Citi Bank is a good bank for reasonable high networth customer and who expect minimum service from the bank. I have seed my many friends who are satisfied with Citibank. They were fed up with other bank like ICICI bank, HDFC bank and others. Have you ever visited ICICI bank branch? It will be always full and make you stay there for 1+hrs.. back office is dead. ask you to come to branch too many times.. I have visited CItibank branch no big queues...

As the author said the Bank is not for shyama, rama and others.. They stopped catering for mass and focused on high networth.

Hi,

Citi Bank is a good bank for reasonable high networth customer and who expect minimum service from the bank. I have seed my many friends who are satisfied with Citibank. They were fed up with other bank like ICICI bank, HDFC bank and others. Have you ever visited ICICI bank branch? It will be always full and make you stay there for 1+hrs.. back office is dead. ask you to come to branch too many times.. I have visited CItibank branch no big queues...

As the author said the Bank is not for shyama, rama and others.. They stopped catering for mass and focused on high networth.

Citibank Never keep the promises. CitiBank is shitibank in India.

Citibank Never keep the promises. CitiBank is shitibank in India.

I am scared of Citibank:

CitiBank Andheri(w) Branch, Mumbai, Has lost my Demand Draft of
Rs: 56,000/- and not ready to take Any Responsibility. And
the branch head Mr. Ravi told me that we lost your DD please bring the
another one.

I think CitiBank is playing With Customers and their emotions as well.

I am scared of Citibank:

CitiBank Andheri(w) Branch, Mumbai, Has lost my Demand Draft of
Rs: 56,000/- and not ready to take Any Responsibility. And
the branch head Mr. Ravi told me that we lost your DD please bring the
another one.

I think CitiBank is playing With Customers and their emotions as well.

Hi,

I am also one of the victim who was conned by citibank. I've paid the EMI for 5 months, those people said that I've only paid for 3 months. This is how they make money. When I asked for the account details, they gave some bullshit proof where I cant do anything. So guys, beware of citibank credit card, personal loans etc...

Hi,

I am also one of the victim who was conned by citibank. I've paid the EMI for 5 months, those people said that I've only paid for 3 months. This is how they make money. When I asked for the account details, they gave some bullshit proof where I cant do anything. So guys, beware of citibank credit card, personal loans etc...

it is very poor show by citibank

it is very poor show by citibank

Citibank make the customer fill the form in bits and pieces by it agents.Later on sending the other people to sign any xyz paper without making the customer understand as to why the particular documents needs signature.There is no transparency in the process.

Citibank make the customer fill the form in bits and pieces by it agents.Later on sending the other people to sign any xyz paper without making the customer understand as to why the particular documents needs signature.There is no transparency in the process.

Citi bank is really a shit...I called them up for crecdit card...they said our executive will get back to u....but after a long wait of 2 weeks..there executive called up and said you cant get a credit card coz you dont have account with us..on the other hand my friend who is in other city got a citi bank credit card without any documents....he is not even a tax payee....

I have more horrible timing with citibank, they never keep thier promise on the services offered.
When I order DD by phone, they promise with in the same day and it never gets delivered on that day it takes 2 or 3 days. when we ask they say delivery boy came and your office closed at 7PM. It is shit, when my company has 24 hours front desk to receive them and I will be in office till 9PM, and on back side of cover you never see any write up they attempted to deliver. It is simply lying by citibank employess . I always kept big money in thier bank and now really looking to change for good bank.
Looking at all the feed back I think I need to change my bank.

hdfc is also a cheating bank; they dont take any responsibiity for money vanishing from my a\c; just sent me a statement saying money withdrawn;
the fact that i wasnt even in town does not affects them;
manager just says; top mgmt is not replying; we cant do any thing

hdfc is also a cheating bank; they dont take any responsibiity for money vanishing from my ac; just sent me a statement saying money withdrawn;
the fact that i wasnt even in town does not affects them;
manager just says; top mgmt is not replying; we cant do any thing

what are the requirements to get a citi bank dsa?what are the payment structure?

I would like to get a citi bank dsa.what are the conditions and payment schemes?

Dear All ,

This is very sad truth that citi bank is India is really looting ignorant customers , There are lots and lots of complaints agaist them . They keep on lending money like crazy , have sub contracted collection goons with huge and hefty commissions

To continue my Horrible experience let me tell you some more....Its now going to be more than a month when I told these sick (citibank) ppl to give my father a New ATM card. By the grace of good GOD he got the ATM card but then They sent the PIN # to my address here in USA ..SUCKERS...
I called my DAD and gave him that # over the phone but guess what ..it didnt work. Now he went to a local branch asking for some help...but as you all know we dont get help in such banks in our country. OK so now as I am writing this...I am on phone ..my dad is on Skype talking to me and is talking to CITI bank Rep over the phone I am talking here to CITIbank Rep here in USA. Fun thing is we both are getting contradict answers at the same time ..bottom line CItibank Reps themselves donot have correct information. Ok I am so frustraded right now that I am +vely thinking of changing the bank if anyone know good bank please post here. I have to call Citibank again to see how I can close my account hopefully I will get success in that.
BEWARE OF CITIBANK and ITS CUSTOMER SERVICE PPL.

I have an Suvidha account in citibank. this is my salary account, based on the initial aggrement i was not supposed change me monthly fee for keeping the account. They did not change me for few month then started chargin Rs.500 every month. I did not notice this for a long time. One day i noticed and ask them. They give some bull shit but change me monthly Rs.500. What kind of a bank is this .... shame shame... Do i still stick with the bank.. I showed my bare bums to everybody in the bank and came out. I moved out of citibank now.

hi i am azim from Sivsagar(Assam). i have a an NCF of ICICI BANK in Sivsagar(ASSAM). I am intersted to take a Citi Bank DSA in Sivsagar pl tell me how can i get it.

OK,
I am using CITIBankNRI for like 5 yrs now. BUT it SUCKS!!!!
Specially the customer service. For some reason most of ppl in indian call centers thinks that we here in usa are idiot /fools and dont know anything. They will make your phone experience a nightmare. I really hate to call them. I am looking for some other options now. ENOUGH IS ENOUGH. These ppl have so much of attitude.

Have been irritated by the laclustre or no response from Citi Bank for my request for a Cheque Book and missing STatement of Accounts..
Now it's almost second month since my initial request, but no resolution to my requirement by Citi Bank till date. This shows their pathetic state of affairs inspite of being a MNC bank. My suggestion, never get enrolled with this bank for heaven's sake....

The Citi will certainly achieve an award shortly for turning NIGHTMARES INTO REALITY.

Consider a situation, you have to deposit/pay and the only nearest available being CITI. They wont accept your money over the counter; and even if they do so, they will charge you Rs-100.00. Citi doesnt appreciate people makein pymts for their creditcards. It wont be accepted over-the-counter. THEY want you to spend at least 2 days with your money in transit-1earn interest and 2 harge interest on your creditcards.

Should you happen to deposit a check, please stop and reconsider, because your check may not find its destination back to the payor bank-simply because, their CITIATM mahine is actually a shredded. CITI will ensure and delgate atleast a dozen people to sit over your check, LAY EGGS and KEEP with it untill it passes several stages-enough for the check to become stale.

DONT expect from CITI-allow them to keep it STICKED to their asses.

why people don't understand that these guys are Bastards

To
The Head
Customer care
Citi Bank

Sub: Request for FIRC
Ref: Cheque no 03314528 Client no.24373
[Cheque detailed sheet- ref no. 0400800607134 dated 20th July 2006]
Query ref: 3628332, dated 12 September, 2006.
3637555, dated 13 September, 2006.
3999396, dated 9 November, 2006.
4015566, dated 13 November, 2006.
4031311, dated 14 November, 2006.

Sir,

With reference to the above, I would like to draw your attention in the following matter.
I, Mrs. Sharmilee Sengupta, partner of Risen Global, had sent an email on 12th September 2006 asking the person concerned to send an FIRC. In reply to that email, your office had asked to me to send a written instruction giving name and address of the remitter, purpose and details of remitting bank. On 25th October I had informed about the registered post through which I had sent all the relevant documents for your quick processing. Again on 8th November, your office asked for the scanned copy of all the documents that I had posted to you and also my mailing address. On 9 th November, I had sent all the scanned copies through email. On 10th November, I received a reply from your side, saying: "We are resolving your query and would get back to you in 3 business working days". On 13 th November, I came to know that you had lost my documents. May be that is the reason you wanted to see the acknowledgement of the registered letter which is in my possession. On 14th November scanned copy of the acknowledgement was sent to you. On 18th November I received your last mail where your manager had written: "We require more time to respond to the query. We will revert to you shortly" . After that on 16 th , 23rd, 27th November 2006 I had repeatedly asked you about the status and deadline to solve this problem but your office kept silent in this matter. This very urgent for me and it is already very late (cheque date was 20 th July).

I fail to understand why you are not issuing the FIRC despite sending you all the details, as asked by your office. I expect more responsible action from a bank like Citi Bank. Please let me know whether you are in a position to issue the FIRC. Your clear-cut answer will help me to act accordingly.

Waiting for your reply.

Sharmilee Sengupta

To
The Head
Customer care
Citi Bank

Sub: Request for FIRC
Ref: Cheque no 03314528 Client no.24373
[Cheque detailed sheet- ref no. 0400800607134 dated 20th July 2006]
Query ref: 3628332, dated 12 September, 2006.
3637555, dated 13 September, 2006.
3999396, dated 9 November, 2006.
4015566, dated 13 November, 2006.
4031311, dated 14 November, 2006.

Sir,

With reference to the above, I would like to draw your attention in the following matter.
I, Mrs. Sharmilee Sengupta, partner of Risen Global, had sent an email on 12th September 2006 asking the person concerned to send an FIRC. In reply to that email, your office had asked to me to send a written instruction giving name and address of the remitter, purpose and details of remitting bank. On 25th October I had informed about the registered post through which I had sent all the relevant documents for your quick processing. Again on 8th November, your office asked for the scanned copy of all the documents that I had posted to you and also my mailing address. On 9 th November, I had sent all the scanned copies through email. On 10th November, I received a reply from your side, saying: "We are resolving your query and would get back to you in 3 business working days". On 13 th November, I came to know that you had lost my documents. May be that is the reason you wanted to see the acknowledgement of the registered letter which is in my possession. On 14th November scanned copy of the acknowledgement was sent to you. On 18th November I received your last mail where your manager had written: "We require more time to respond to the query. We will revert to you shortly" . After that on 16 th , 23rd, 27th November 2006 I had repeatedly asked you about the status and deadline to solve this problem but your office kept silent in this matter. This very urgent for me and it is already very late (cheque date was 20 th July).

I fail to understand why you are not issuing the FIRC despite sending you all the details, as asked by your office. I expect more responsible action from a bank like Citi Bank. Please let me know whether you are in a position to issue the FIRC. Your clear-cut answer will help me to act accordingly.

Waiting for your reply.

Sharmilee Sengupta

WHAT ABOUT CITIBANK ETHICS????
ALL I WAS TRYING TO DO WAS PUT MY DAUGHTER FIRST
HOW DID CITIGROUP MAKE THE LIST OF THE 100 BEST COMPANIES FOR WORKING MOTHERS TO WORK AT??????
MOTHER FIRED VIA UPS

ON SATURDAY I RECEIVED A LETTER FROM CITIGROUP THANKING ME FOR MY FIVE YEARS OF SERVICE YET THEY JUST EXPLAINED TO THE DFEH WHY THEY FIRED ME
PLEASE HELP US GET TO THE TRUTH
GETTTING THIS LETTER WAS VERY DISTURBING SINCE I FEEL I WAS WRONGFULLY TERMINATED
I HAD NO PLANS TO LEAVE CITIBANK IN CARMEL
THE LETTER EVEN STATES TO ANOTHER 5 YEARS BUT THEY FIRED ME!!!!!

Subject: IS IT LEGAL TO LIE TO THE DFEH & US DEPT OF LABOR? CITIGROUP DID & THEY LIE TO CLIENTS IN CARMEL PLEASE READ THIS LETTER SENT TO THE MONTEREY HERALD
The Monterey County Herald
Attn: Herald Executive Editor, Carolina Garcia
8 Upper Ragsdale
Monterey, CA 93940
cgarcia@montereyherald.com
(831) 646-4306

Ms. Garcia,

I have attempted through several sources to clarify my
position regarding my unfair treatment by my previous
employer, Citibank. I had no previous plans to leave
my position as Head Teller at the Citibank branch in
Carmel. After 4 years of employment with the company,
the unfair and unequal treatment of employees led to
medically supervised work-related stress. The manager
of the branch then accused me of job abandonment which
led to my termination via UPS delivery on December 15,
2005, while I was at home on medical leave.

Subsequent to my termination, I received numerous
correspondences that referenced me as terminated, no
longer with the company, and as a former employee. My
401K and pension have both been forwarded to me.
However, when interviewed by the Department of Fair
Employment and Housing, Citibank representatives
reported that I was terminated due to not personally
reporting my absence, but rather having medical
documentation reported by my physician. When
interviewed by the U. S. Department Wage and Hours
Division, Citibank representatives reported on August
8, 2006, that I was still an employee of the company
and that a letter indicating such would be forwarded
to me. To date, this letter has not been received.

I have continued to be in contact with several clients
that have stated that Citibank representatives
indicated that I was either on vacation, or that I
voluntarily resigned in order to work with my husband
in his new business. This is absolutely untrue. It was
my intention to continue my employment as the benefits
were extremely important to me, as well as to my
family.

Clearly, there has been a gross misrepresentation by
Citibank, either to its clients or to the U. S.
Department Wage and Hours Division. It is my position
that I was unfairly terminated by Citibank. The
unscrupulous behavior of Citibank and its
representatives, locally and at the corporate level,
is unacceptable.

It is also my opinion that if a corporation as large
as Citibank is representing itself on a local level,
the local management and staff should act accordingly.
A large part of the attraction of the Monterey area is
the sense of community that is felt here on a day to
day basis. If Citibank is allowed to misrepresent its
actions to clients and government agencies, where will
the corporate takeover end?

Sincerely,

Damari Stratford
dcsbears@aol.com
dcsbears@aol.com wrote:

Subject: Re: Your message to the governor was received
THE GOVERNOR HAS WRITTEN ME TWICE AND SAID HE WOULD
HELP,, CITIBANK HAS LIED TO THE DFEH AND US LABOR DEPT
WAGE AND HOUR DIVISION AND TO THEIR CLIENTS ABOUT MY
STATUS, I NEED HELP, HOW CAN I FIGHT WHEN THIS
CORPORATION IS TELLING LIES AND HAS ALL THE LAWYERS
THEY NEED AND I CAN'T AFFORD ONE. HOW MANY TIMES ARE
THEY GOING TO GET AWAY WITH MISTREATING EMPLOYEES
ON 8/8/06 RONAN FROM THE US DEPT OF LABOR WAS TOLD BY
A CITIBANK ATTORNEY THAT THEY WOULD SEND ME A LETTER
EXPLAINING MY STATUS AS STILL AN EMPLOYEE, I HAVE YET
TO GET THIS LETTER, HOW LONG DOES IT TAKE TO PUT A
LETTER TOGETHER IF THEY ARE TELLING THE TRUTH?
YOUR OFFICE AS WELL AS THE FIRST LADY'S OFFICE HAS
CALLED ME BUT WE AREN'T GETTING ANYWHERE. IT HAS BEEN
7 MONTHS SINCE I FIRST WROTE THE GOVERNOR. CITIBANK
ATTORNEYS HAVE CANCELLED 2 DEPOSITIONS AT THE LAST
MINUTE THE LAST INE THEY CANCELLED WAS AFTER TALKING
TO THE US LABOR DEPARTMENT,WHY?
MY JOB WAS VERY IMPORTANT TO MY FAMILY AND I PLEASE
HELP ME AND MY FAMILY AND ALL THOSE BEFORE ME THAT
HAVE BEEN WRONGFULLY TERMINATED BY CITIBANK FOR NO
GOOD REASON
WHY IS EVERYONE SO AFRAID OF CITIGROUP? WHY CAN'T I
FIND AN ATTORNEY WILLING TO STAND UP TO THEM ON A
CONTINGENCY BASIS? I VOTED FOR THE GOVERNOR AND I NEED
HIM NOW
PLEASE CALL ANN FROM THE DFEH AT 408-277-1916 THEY
TOLD HER THAT I HAD CALLED IN ILL ON 11/15/05 AND THAT
I TOLD THEM I WOULDN'T BE IN, THIS IS A LIE I WORKED
THAT DAY AND I CAN PROVE THIS WITH MY IME CARD, THEN
THEY SAY THEY MADE AN ERROR
PLEASE CALL RONAN AT 415-744-5590 EXT 226 FROM THE US
LABOR DEPT TO VERIFY WHAT CITIBANK ATTORNEYS SAID. THE
ONLY REASON THEY OFFERED ME FMLA IS BECAUSE I FILED
FOR DISABILITY, BEFORE THAT THEY HAD PAID OUT MY FINAL
PAYCHECK, FIRED ME VIA UPS, SENT ME COBRA INFORMATION.
PLEASE HELP US PLEASE SEE THAT THE GOVERNOR GETS THIS
EMAIL AND ASK HIM TO MAKE A CALL ON MY BEHALF
CORPORATE AMERICA NEEDS TO TAKE BETTER CARE OF THEIR
GOOD EMPLOYEES AND NOT ALLOW A MANAGER WITH BAD SKILLS
TO FIRE SOMEONE JUST BECAUSE HE WANTS TO
SINCERELY DAMARI STARTFROD
MOTHER WIFE HUMAN BEING AND I VOTED FOR THE GOVERNOR
I MATTER TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CITIBANK IN CARMEL LIES TO CLIENTS ABOUT WHY I AM NOT
THERE. THEY TELL PEOPLE THAT I AM ON VACATION OR THAT
I LEFT TO WORK FOR MY HUSBAND INSTEAD OF TELLING THEM
HAT THEY FIRED ME AFTER MY DOCTOR FAXED IN A NOTE AND
CALLED IN FOR ME TO PROTECT ME FROM HAVING MY BLOOD
PRESSRE RISE. JEFF URSINO AND KATHLEEN MUNOZ LIES TO
ANN AT THE DFEH AND THEIR LAWYERS LIED TO THE US DEPT
OF LABOR. KATHLEN WAS DOING THE OVERDRAFT ON HER
DAUGHTERS ACCOUNTS AND REFUNDED HER OWN DAUHGTER MONEY
WHILE THE MANAGER WAS ON VACATION. SHE LIES ABOUT
BEING FIRED FROM WELLS FARGO, SHE LIED TO THE WORKERS
COMP PEOPLE AND WILL LIE TO ANYONE. KATHLEEN HAD
INSTUCTED THE OTHER TELLERS TO COOK THE BOOKS BY
HAVING THEM PUT IN FALSE REFEERALS AND JEFF URSINO DID
NOTHING ABOUT IT BUT I GOT WRITTEN UP FOR MISSING WORK
WITH A DOCTORS NOTE. THEY STATE TO ONE AGENCY THAT I
WAS FIRED AND TO THE OTHER THAT I AM STILL EMPLOYED,
THEY STATE I WAS FIRED FOR NOT CALLING IN YET I WAS
RESPONSIBLE ENOUGH TO HAVE MY DOCTOEOR CALL IN AND FAX
MY NOTE IN DUE TO THE STRESS AND HARRASSMENT BROUGHT
ON BY JEFF AND CITIBANK, WHERE ARE THE ETHICS IN THIS
COMPANY

NOW THEY ARE TELLING MORE LIES TO THE DEPT OF FAIR
EMPLOYMENT AND HOUSING JEFF TELLS THEM WHY I WAS FIRED
AND THEIR LAWYERS TELL THE US DEPT OF LABOR THAT I AM
STILL EMPLOYEED
PLEASE HELP US GET THIS STORY OUT TO THE WORLD IF IT
ISN'T TOO MUCH TO ASK:) HOW DO YOU FIGHT LIARS, HOW DO
THEY SLEEP AT NIGHT
CITIBANK IN CARMEL 831-624-8258 CALL AND ASK THEM
WHERE I AM ASK FOR KATHLEEN AND ASK HER WHY SHE LIES
THIS WOMAN WAS HAVING CITIBANK PAY FOR HER DAUGHTER
OVERDRAFTS AND HER A TELLER REFUND HER OWN DAUGHTER
MONEY WHILE THE MANAGER WAS OUT ON VACATION SO WHY
SHOULD ANYONE BELEIVE THIS UNETHICAL PERSON JUST AS
JEFF URSINO THE MANAGER OF THE CAPITOLA BRANCH LIES TO
HIS BOSSES TO MAKE HIMSELF LOOK BETTER PLEASE HELP US
WE ARE RUNNING OUT OF TIME
HOW DO YOU FIGHT A CORPORATION LIKE THIS
Extra! Extra! Read all about it!
DAMARI AND CITIBANK HERE IS THE TRUTH!!
To set the record straight!
Damari was fired by Citibank in Carmel!
Damari did not leave the bank to go work for her
husband!!!!
DAMARI HAD NO PLANS TO LEAVE CITIBANK!
DAMARI PLANNED ON STAYING FOR ANOTHER 16YRS.
THE BENEFITS WERE VERY IMPORTANT TO HER FAMILY!!
DAMARI WAS FIRED VIA UPS WHILE AT HOME ILL DUE TO WORK
RELATED STRESS BROUGHT ON BY THE MANAGER AND THE
UNFAIR AND UNEQUAL TREATMENT OF EMPLOYEES
ALONG WITH BEING THREATEN AND HARASSED
BY THE MANAGER FOR JOB ABANDOMENT.
SEVERAL OF
Citibank clients have TOLD HER that they have been
told by the staff at the Carmel branch :
THAT SHE LEFT TO GO WORK FOR HER HUSBAND!
THIS IS AN OUTRIGHT LIE!!!!
What else will they lie about?
Are they ashamed of what was done??
WHY DO THEY FEEL THEY NEED TO SAY SHE LEFT TO GO WORK
WITH HER HUSBAND
( I DO NOT WORK FOR MY HUSBAND)
( I DO NOT WORK FOR JND PLUMBING)
(NOR AM I ON VACATION)
INSTEAD OF JUST TELLING THE TRUTH ?
IS THERE ANYONE IN THE CARMEL BRANCH THAT COULD SWEAR
TO THIS? NO!
You can reach Damari at dcsbears@aol.com
ENOUGH WITH THE LIES CITIBANK!!!
IF YOU HAVE BEEN TOLD THIS PLEASE SEND HER AN EMAIL
CITIBANK TOLD
THE US LABOR DEPT WAGE AND HOUR DIVISION ,
ON 08/08/06
THAT I AM STILL AN EMPLOYEE
YET I HAVE LETTERS AND DOCUMENTS
THAT CLEARLY USE THE WORDS
TERMINATED
NO LONGER WITH THE COMPANY
FORMER EMPLOYEE
AND MY 401K AND PENSION HAVE BEEN SENT TO ME AS OF
8/24/06 I HAVE YET TO GET THE LETTER FROM CITIBANK
WHICH EXPLAINS HOW I AM STILL AN EMPLOYEE! HOW LONG
DOES IT TAKE TO WRITE A LETTER IF YOU ARE TELLING THE
TRUTH HOW CAN THEY SAY TO THE US DEPT OF LABOR THAT I
AM STILL AN EMPLOYEE YET THEY TELL THE DFEH THAT THEY
FIRED ME FOR NOT CALLING IN, WHAT IS THE TRUTH
CITIBANK??????????
CITIBANK STATES THAT I WAS FIRED FOR NOT CALLING IN
YET MY DOCTOR CALLED IN FOR ME THE DAY BEFORE AND ALSO
FAXED IN A NOTE FOR ME WHICH THE MANAGER RETURNED TO
ME WITH MY LETTER OF TERMINATION. THEY KNEW THE DAY
BEFORE THAT I WASN'T COMING IN SO WHY WOULD HE CALL TO
ASK IF I WAS COMING IN IF IT WAS CLEARLY STATED ON THE
NOTE AND TOLD TO THEM BY MY DOCTOR TO PROTECT MY
HEALTH
JUST MORE LIES BY THE CITIBANK STAFF IN CARMEL

DCSbears...

I whole heartedly understand you delemma, and my heart goes

out to you.

a few years back, I worked for citibank/corp. for one full year.

It was without doubt the worst job, and the worst nightmare I have

ever lived. The treatment of employees was abominable, among many

other things. .

I worked with people that had been there for years. They were not treated
any better, than I was.

I quit in the middle of the day. I sat in my car for a good twenty minutes

breathing in what was for me, the most fresh air I had in one year.

In the following year, at least six people I had worked with, and had been there

for years, were let go, with the very worst excuses ever. Of course the lost all

benifits, and retirments.

Needless to say, I have never again banked with them, or used one of their credit

cards, or have done any other business with them, whatsoever, and when asked I inform orher companies why.

I have always...and to this day, informed everyone within earshot, of that disgusting thing, know as "citibank/corp.

I am sorry they got you. I hope you get them.

FROM AOL BLOG THANK YOU FOR YOU THOUGHTS
CITIBANK FIRES ME FOR NOT "FOLLOWING POLICY " YET THEY DIDN'T FOLLOW THEIR OWN POLICY CITIBANK IS UN FAIR AND UNEQUAL TREATMENT OF EMPLOYEES
WHAT KIND OF MAN FIRES YOU WHILE YOU ARE ILL KNOWING THAT YOU HAVE WORK RELATED STRESS AND YOUR BLOOD PRESSURE IS UP? HOW HEARTLESS IS THIS CITIBANK MANAGER WHO COULDN'T WAIT FOR ME TO GET WELL?
CITIBANK MADE THE LIST OF THE 100 BEST COMPANIES FOR WORKING MOTHERS BUT AS I WAS ATTEMPTING TO PUT MY DAUGHTER FIRST THEY FIRED ME!!!
I WASN'T GIVEN AN EXIT INTERVIEW NOR WERE MY KEYS ASK FOR BUT THAT IS THEIR POLICY! HE DIDN'T EVEN HAVE MY FINAL PAYCHECK WITH MY LETTER OF TERMINATION AND THEY DEPOSITED IT INTO MY ACCOUNT WHICH IS NOT CALIF CODE
My heart goes out for you, just know that things happen for a resound and what go around must come around!! I myself am having my own issue with Citibank!!! I was approved for a lone and used my car as collateral which later I contacted them to hand me over the Title for renewal and it?s been now 3 ½ months I have been waiting for it and now have to deal with my vehicle parked without insurance and Citibank?s excuse is that Motor Vehicle can not locate my title and the most frustrating thing is that all the time I call I must have gave my # over 20 times and never get a call back regarding the status of my situation I would have to repeat myself all over again to a new rep??.How frustrating!!! Well that is the story of life??????Drama??????.Good Luck.

To OCC office

Thank you for your reply and for requesting information form Citibank. Citibank states that I was fired for not following policy but yet they didn't follow their own policy and guide lines nor were they equal and fair in how they treated each employee.

Citibank states that I was fired for not calling in, but I did have my doctor call in at the end of my doctors appointment on 12/12/05 and my doctor also faxed on a note. Contact was made with the bank. My doctor called in to protect my health.
I have copies of some of Citibank policy which are in the employee hand book and from what I have read Citibank and the manager didn't follow proper procedure. Before firing they are to consider your work performance and take that into consideration and my reviews were very good. I never got a verbal warning just written up and the write up was not correct with errors. Citibank gives an exit interview which I didn't get nor was I asked to send in my keys.
Citibank sent me my Cobra papers and never offered me FMLA, when they find put that I was applying for disability or that I was disabled they reinstated my benefits and made them retro to 01/01/06
Citibank then sends me a check for about six weeks worth of pay with no deductions for benefits then all of a sudden they start deducting for medical and dental and now I have to pay for these benefits out of my pocket
Many if Citibank clients have told me they have been told that I left to work for my husband or that I am on vacation.
Lisa Austin of Citigroup mentioned that when I go back to work they would set up payments for some of these benefits but she couldn't explain how this would happened after I explained that I had been fired. Is Citibank going to fire me again via UPS when my doctor feels that I am well enough to look for work?
Citibank didn't; follow policy to the tee and fires me for not following policy to the tee but had no heart about me being ill and my doctor helping me out.
Citibank made the list of the best 100 companies for working mother to work at but as I try to put my daughter first they started harassing me with abandonment and corrective action.
My seniority didn't matter to them.
Ronon at the US Dept of labor, wage and hour division ( 1-415-744-5590 ext 226 ) was told by Citigroup attorney that I was still employed and they would send a letter to explain but the letter never came.
Citibank fired me while in the middle of a workers comp pending case.
Ann at the DFEH ( 1-408-277-1916 ) was lied to by Jeff Ursino and Kathleen Munoz, they explain to the DFEH how and why they fired me.
Again Citibank violated state labor codes and more.
Employees which are unethical are still working there and I get fired for having my doctor call in, these employees broke company policy and still have jobs.
Citibank recently sent me a letter thanking me for my five years of service and it states looking forward to another five years but I was fired on 12/13/05 a few days later a get another letter stating that yes I had been terminated and the stocks that were issued to me for being a good employee had been taken back due to an error in their system. I believe the only error is that I was wrongfully terminated and Citibank is back tracking trying to cover up their mistakes.
My pension and 401k have been sent to me due to termination and then I get the letter saying looking forward to another five years.
Jeff Ursino knew that the tellers were cooking the books and none of them were written up or fired. Kathleen was refunding her daughter money and having Citibank pay for her overdrafts and she still has a job and Jeff knew about this. Unfair unequal treatment of employees.
Why did it take Citibank a few weeks to give me a clear reason as to why I was fired? Why was my final check deposited into my account, why was I fired via UPS, Why was my final check not ordered until 12/14/05? Why did Chrys Smith call workers comp on 12/14/05 to see if my case was going to be denied but yet didn't bother telling them that they had already fired me? This is violation of code 132A.
Why doesn't the staff at Citibank in Carmel simply say "she is no longer with us" instead of all the lies?
Why was Citibank so strict with me and the policy and yet not the other employees?
Why was it ok for Andrea to change her schedule but not me and I had the seniority over her?
Citibank told the Office of Thrift Supervision that they were dealing with it internally and the office asked them to send me a letter of explanation yet they never did.
How many other state codes have they ignored and violated?
Jeff Ursino states that he was calling to see if I was coming in yet he returns to me the faxed in note by my doctor with my letter of termination which clearly stated that I would be out for a few more days? Jeff knew I wasn't coming in he just fired me because I wanted to communicate via email to protect my blood pressure and stress level. Is it against the law to protect yourself? They wamt to hold me to the letter of theit policy but don't follow their policy or state codes to the letter of policy.

Dear All,
I want to bring kind notice towards my problem that long back i applied standrdchartered credit card but i never received your card .Recently i received a call from your DSA agent that i have to pay some amount to standrdchartered for the credit card when i asked the details about the card they told me Credit card no. 4940-7680-2316-4772 and issued to Mr. Rajeev Kumar but address provided by Customer Care was wrong it means it was delivered on wrong address or returned back to standardcharted bank . immediately i requested to Customer Care to stop that card and check no one should misuse the card. Again i received a call from your DSA agent that i have to pay some amount to standrdchartered for the credit card that bank delivered some promotional Demand draft to my address and i have to pay the amount. which i never received and used.also i never agreed bank to issue such type of draft. Still their collection persons are threatning me and my family. your effort will be highly appreciated to solve this issue. waiting for a favorable reply.

Thanks & Regards
Rajeev Kumar

As an American, I am embarassed at Shiti..I too expereicned this bucnh of shameless crooks in Delhi who work in the bank. I think we should all organize a national boycott before the shits at Shitty wake up.

They would be never wake up unless it affects their shitty balances. I have never written to a blog but this is one instance whre I have no hesitation.

There are idots all over shiti..the arse-hole who entices you to open an accpunt to the imbeciles in the branch to the nimkampoods in the call center.

In management jargo this is called a "management problem". The ares-holes at the top seem to be in India for a vacation. Wake up jerks..don't let a great corporate ambassador for the US down.!!!!!!!

Screw the shits at shitty

I think Amit is a representative of Citi Bank, masquerading as a bystander....He has not got the courage to admit it...Amit's assessment of banks before liberalization is wrong..Indian banking went through a bad patch with a high NPA...and low technology..However, they did not lose your money or overcharge you for their services..They certainly did not get involved in any banking scam unlike the MNC banks...Today Indian banks offer better services than their foreign counterparts...they have the technology to match any foreign MNC..their interest rates and service charges are better and advantageous as compared to their MNC counterparts..their NPA is coming down and they are doing well in the stock markets..thanks to better laws for enforcing security interest...It is because of better technology and stricter laws that banking has improved ...My friend Amit is wrong in his assessment of the banking sector in India...

The Banks are now accountable to the Banking Ombudsman and to Consumer Disputes Redressal Forums. These forums do not require representation by lawyers and normally a complaint can be filed by the party in person...However, banks generally engage top lawyers to defend themselves and therefore most banks get away with 'murder'.... Amit's advise is misconceived and biased against lawyers...

I am sure Amit ( I think I know who he is) was seen consulting lawyers for some of his legal problems and met someone more than his match...haha...Citi Bank sucks and must be closed down by the Government in public interest....their accounting practices must be closely scrutinized and their top officials must be brought to justice..

most of the ordinary customers of citi(which includes millions of hapless credit card holders) do not normally get to interact with an authorised official of the bank in the absence of brick n mortar branch offices.it is only to the customer sevice executives of citi at some call center that they let out their complaints/anger/frustration when the need arises.

of late it is being increasingly felt that most of these executives are incapable of appreciating /understanding the genuine grievances of customers and they exhibit an alarming level of inefficiecy in dealing with problems/grivances.

Citi seems to be blissfully unaware of this disappointing reality.

Please note that most Banks employ collection agencies who work on a commission basis. Most of these are companies financed by the banks themselves and are known to deploy unemployed youth with criminal background and police history. These youth are told to collect the bank's outstanding by using varying degrees of collection methods some of which border on extortion. Collection methods include regular telephone calls at odd hours and holidays. Some of them do visit debtors and embarrass them in their offices. In extreme cases extortion methods are known to have been used to collect a debt. Most of the employees of these collection agents have no clue about banking but are employed because of their looks and their criminal record. It is possible that some third rate collection agent must have tried to pull a fast one on you and intimidated you by phone and through the sms to see if you budge under pressure and pay him some money..

If this should happen to you then do not get provoked at all and keep your cool at all times. Defuse the inquirers by politely informing them that your matter is in dispute and that Citi Bank will receive, if it hasn't already, an official communication from Court about your dispute.

Many Foreign Banks and other Foreign Financial Intermediaries operating in India have reportedly formed an illegal consortium for criminal extortion and intimidation by publishing / exchanging / damaging information over computer systems and networks and also the Internet / W3 concerning the financial affairs of citizens of India in gross violation of the Fundamental Rights of these affected citizens who are being injured.
I am told that presently most banks have compiled a list of defaulters, their own, as well as from other available sources. Details of all clients are run through this list to check if the same client had applied for a loan and if yes, the file is rejected.

This is called De-duping. Many banks and financial institutions are known to use a web-based application that will automate this process thereby ensuring lower turn around times for granting credit and greater accuracy in weeding out such potential risky applicants at the stage of origination. As Risk management is an integral part of any financial institution, the de-dupe system will aid that through an efficient and thorough process. A Dedupe process is deployed to find out duplicate entries from manual entry’s Upload from flat files from various remote location (Bank branch's) within India. Many companies provide Dedupe checks based on their substantial data base to track history of habitual defaulters.

RBI has its own defaulter list norms for suit filed (willful) defaulters above Rs.25 lakhs in value or for suit filed cases above Rs. 1 crore to be submitted to RBI and stored through the "Credit Information Bureau of India Ltd"

These can be accessed from the following URL's

i) http://standardchartered.com/in/

ii) http://rbi.org.in

iii) http://cibil.com

iv) http://anz.com

Complain to the Banking Ombudsman :

Shri N.Sadasivan
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.022-24924607/022-24960893
Fax No.022-24960912
email: bomumbai@rbi.org.in

Visit the following website to get the Complaint Form and full addresses of Ombudsman for various regions of India. Select the appropriate Ombudsman having jurisdiction over your region.

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?...

Dear All

I think rather than getting emotional we must learn to look at better side. Does anybody remember the scene before liberalisation? WAS anyonee were happy the way banks earlier used to get treat customers. Rememember those delays in getting simple things like drafts or updation of your passbooks. It is because of these MNC Banks that now we are enjoying good services and value add services. You may call citi by any name, but it's known for it's ethical practices worldwide.

Don't be complaint mongers, it's very easy to say things or complain. In every bank such incidences happen. Why did this person who lost his 11000 did not file any complaint, if he has a valid proof he can claim the amount. And by the way all the banks have now drop boxes for cheques, so cheques can get lost in case of any bank. It's easy to spread rumours anyone can do that.

And by the way all the services come for a price. They ask you to maintain a minimum balance as they give many value add services. Choice is ours, you want services or you are happy banking the traditional way. I have never even visited my branch even once...that's what i call service.

AND HOW CAN ANYONE CALL THEM THEIFS....THEY NEVER CAME TO YOU OR PRESSED YOU TO OPEN AN ACCOUNT...i guess we all opted for this because we were more badly dealt by other banks.

I WOULD REQUEST YOU ALL TO RETHINK AND TO THINK RATIONALLY. IF YOU CAN WRITE 10 complaints against MNC banks, i guess huge databases can be filled if one were to complain against other banks.

By the way i don't represent any MNC bank. I am a normal person like you. And by the way my lawyer friend will also charge fees ultimately or maybe earn something in paper work. I don't think he is a social worker.

I liked the opinion of person who mentioned about banking Ombudsman. This is the right channel to approach.

Also someone commented that RBI is looking into affairs of citi..Well sir you need to update yourself and also i would request not to spread such rumours.

THERE ARE MILLIONS OF SATISFIED CUSTOMERS OF CITIBANK WORLDWIDE....if they were cheaters noone in this world is fool to trust them. Think about it and don't buy these false claims. Also does anyone has idea that banks apart from dealing with retail customers have an array of activities. I think my lawyer friend and other must be aware of that. They don't really have to do those tactics to earn money in that way. CITIBANK is a trusted name in corporate world, and you know how much competition is there. Had they been doing these practices they would have failed like many co-operative banks failed.

AND AVOID LAWYERS AT ALL COSTS. THEY ARE REAL MONEY EXTRACTORS.

HAPPY BANKING

Amit

Please note that most Banks employ collection agencies who work on a commission basis. Most of these are companies financed by the banks themselves and are known to deploy unemployed youth with criminal background and police history. These youth are told to collect the bank's outstanding by using varying degrees of collection methods some of which border on extortion. Collection methods include regular telephone calls at odd hours and holidays. Some of them do visit debtors and embarrass them in their offices. In extreme cases extortion methods are known to have been used to collect a debt. Most of the employees of these collection agents have no clue about banking but are employed because of their looks and their criminal record. It is possible that some third rate collection agent must have tried to pull a fast one on you and intimidated you by phone and through the sms to see if you budge under pressure and pay him some money..

If this should happen to you then do not get provoked at all and keep your cool at all times. Defuse the inquirers by politely informing them that your matter is in dispute and that Citi Bank will receive, if it hasn't already, an official communication from Court about your dispute.

Many Foreign Banks and other Foreign Financial Intermediaries operating in India have reportedly formed an illegal consortium for criminal extortion and intimidation by publishing / exchanging / damaging information over computer systems and networks and also the Internet / W3 concerning the financial affairs of citizens of India in gross violation of the Fundamental Rights of these affected citizens who are being injured.
I am told that presently most banks have compiled a list of defaulters, their own, as well as from other available sources. Details of all clients are run through this list to check if the same client had applied for a loan and if yes, the file is rejected.

This is called De-duping. Many banks and financial institutions are known to use a web-based application that will automate this process thereby ensuring lower turn around times for granting credit and greater accuracy in weeding out such potential risky applicants at the stage of origination. As Risk management is an integral part of any financial institution, the de-dupe system will aid that through an efficient and thorough process. A Dedupe process is deployed to find out duplicate entries from manual entry’s Upload from flat files from various remote location (Bank branch's) within India. Many companies provide Dedupe checks based on their substantial data base to track history of habitual defaulters.

RBI has its own defaulter list norms for suit filed (willful) defaulters above Rs.25 lakhs in value or for suit filed cases above Rs. 1 crore to be submitted to RBI and stored through the "Credit Information Bureau of India Ltd"

These can be accessed from the following URL's

i) http://standardchartered.com/in/

ii) http://rbi.org.in

iii) http://cibil.com

iv) http://anz.com

Complain to the Banking Ombudsman :

Shri N.Sadasivan
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.022-24924607/022-24960893
Fax No.022-24960912
email: bomumbai@rbi.org.in

Visit the following website to get the Complaint Form and full addresses of Ombudsman for various regions of India. Select the appropriate Ombudsman having jurisdiction over your region.

http://www.rbi.org.in/Scripts/bs_viewcontent.as...

You should be happy that they have policies which does not allow you to avail their services. It is far better then availing their serivces to make your life a shitpot

Citibank the No.1 Fraudulent bank in india. They never Keepup their promises. Last Decemberr they promised while changing my ordinary dt. card to gorcery card a gift voucher of Rs.2000.00. Till today they have not kept up their promises instead they send some road side gift items which is not worth more thatn Rs.400.00. MOoreover they have cancelled the Grocery card by them self and iam left with no ATM card at this moment. Iam going to take legal action againt the bank.

I have a Suvidha Account and a Citibank credit card. In 2004, one of the Citibank call center rep offered a loan and since I needed the money, i took it.They send the check but did not send any papers explaining how the EMIs, interest rate and blah blah, I am still paying the loan off and still have 10 more months to go to pay off the whole loan. Hypothetically Let's say the loan was 10 bucks, the total I have to pay back is Rs 19.50p !! That's how shrewd the bank is !!
Can the law be informed about how the bank is duping, cheating, ignorant customers?

Can we report cheap tricks of this bank to a banking regulatory authority in US, since CITI NRI service attracts customers in USA using the CITI brand in USA. right?

murti@vsnl.com

For those who wish to be advised on how to deal with this situation ...please email me for advise..

I agree it should be called a shit bank.They are frauds ,cheats and do everything on earth to suck the innocnet indian customers

Hi,

I have a salary account (Suvidha) with Citibank.

One fine day, when I checked the balance in my account, they had deducted Rs. 25,00,000 (25 lacs) as CITI alert charges. Imagine 25 lacs for the alert service...phew!!!! This was due to a technical fault at their end which they agreed on the phone. But I could not withdraw cash from the ATM nor get the cheques that I had issued cleared.

Citibank India should really be named as Shitibank India.

Not only is their attitude bad...but their technical infra is also below par I guess.... imagine something like this happening in the US...they would have been sued for millions of dollars.

Karthik

citibank citibank.....what is this dont believe it agar thum ise mane tho kuthe ki dhum thedikithedi main message detha hu ki is kane math jana A HYDERABADI REDDY SAYS it jai telangana jai jai telangana.............