Vodafone India: Happy to help?



The ads have now become annoying especially when you DO know that the Vodafone Customer Care is pathetic and they are not really happy to help.

Here is an example comment from a Vodafone user:

I had got same response from a Vodafone customer care representative while complaining about network lost issue. That arrogant guy told me to cancel my connection.
Vodafone need to do something about their network and customer care guys or they are going to lose many of their customers at least I am not going to continue using Vodafone.

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82 Responses to “Vodafone India: Happy to help?”

  1. equark says:

    I thought long ago that vodafone did the ‘happy to help’ ad campaign because it was having problems with customer support.

    • Santhosh says:

      In the month of may it happened . My balance in the vodafone prepaid account was in -24 . when i called to customer care they said that you have copied a caller tune by pressing * symbol so you were charged 30 rupees.. My balance was previously Rs 6 , so it went to -24. But i didnt press any * button to copy any caller tune . But the customer care executive said that you have copied from a Airtel no. which you called today morning , even according to his statement what he said was wrong the person who i called had a tamil song and the song which i got is an english song of their random choice..
      They put in hold for a long time and disconnected the call 2-3 times.. Again and again i tried several times and got the line , i spoke to the Team leader named Raj Kumar spoke very irresponsibly to me.. He is blaming the customer that i have pressed the * button , which was not done by me.. A very rude and aggressively said that even if you speak continuously for 24 hrs or even 1 year nothing can be done.. he also said that system also make certain errors and we are not responsible for that.. when I said that can i switch over to some other network , he replied its up to you.. I asked is this what you paid for ? No reply and finally he disconnected the call after 32 minutes of conversation.. And all these he spoke in a good butler english..

    • Anjali says:

      You are absolutely true! Not one but most of their call center so called executives are hopeless, inefficient and rude! Vodafone sucks

  2. sushubh says:

    happy to help is actually their current campaign to show that they customer support is eager to help!

    the funny thing is that vodafone users are reporting on the broadband forum that they are barred from using customer care number if they call in too often.

    its true! its true!

  3. Merajuddin says:

    not talk to the customer care.and ACT CAMPUS Deactivate not for activate.
    charge t0 25 Rs. so I Conform the your Pack.Please.
    Thanks
    Merajuddin Ansari,Anil Singh

  4. B M Patil says:

    I had post paid connection taken at Mumbai (no.9819086225). now I am transfered to Goa and therefore wanted to deactivate the no. It is not possible for me to come to Mumbai to do the needful I being in the defence forces.accordingly I approached your office at Vasco, Goa. It is kindly requested to direct the office at vasco to accept my request for deactivation and adjust my bill and the advance I had paid.

  5. Dear Sir,Iam having a postpaid connection(9787744599)which was got it at Pondicherry while i was in MB Enterprises after cancellation of Airtel service.
    Till date without any pending i am remitting my payments regularly.Last week after my payment of 1670,my phone was disconnected and immediately i contacted your stafff Mr.Sabarish,it was reconnected the next
    day.After that the same thing was happened again yesterday night.I made co
    mplaint at office in Kottar,Nagercoil,from there they connected me with Mr.Gobu(9843006618).His way of taking to the customers is very lathargicall
    y and negative attitude.Because of his mismanagement and wrong decision
    i have lost approximatelyRs. 50,00/- approximately in my business.Can com
    pany or Mr.Gopu compansate it.If you keep such charactor of employees in
    your Organisation,you may be lost some valuable consumers.

    I expect your kind advise on this matter.

  6. sanchit bathla says:

    this is pls to ou inform you that the validity of my vodafone no.9899772088 ahs expired on 28/12/08.then i recharged my number by Rs. 195 for validity.
    Ater that i have gotted a massege which neither shows validity nor talktime.then i got rechaged my a/c by Rs.90 as per the msg i have gotted 15 days before(recharge by rs.90 get lifetime validity) but i gotted only 1 month validity.
    REGARDS
    sanchit bathla
    9899772088
    im ur 5 year old customer

  7. ayyub says:

    sir we r recharge 97rs they said u wll get 84 rs complaint no is 940860828 now they r saying now it wll not com 9014842724

  8. S.K.RANA says:

    R/Sir,
    I have applied for new corporate connection in 1st week of Feb09.But till date I have not recrived my SIM,although I have got telephonic message from your R.M ( Mr.Parveen Kr.Chauhan) that you go to our store-Solan and collect SIM.But when I visited store they have not issued me SIM.So do the needful as soon as possible.

    Regards
    S.K.RANA
    098571-80179

  9. meenu says:

    i am vodafone user but i am not satisfied with vodafone service. my balance get reduced always without any reason i recharge my mobile on 13th rs 100 i got 89 rs i i used 5 rupees but on 14th 50 rs was lapsed from my account poor service customer care. no one picks up the phone i have too get rid of this connection

    • Sushree Nanda says:

      Hi,

      I am also suffering from same prob my balance gets reduced on its own till date i cant figure out why n how? even i tried calling the customer care number 140… the computer asks to press 4 to speak to any vodafone executive and believe me when u press 4 the reply is ‘4 is not a valid choice’. i dont understand whats happening? can any one give a number to speak to the customer care?

  10. meenu says:

    meenu
    my contact no 9991217127
    location in haryana in panipat

  11. Rajeesh says:

    Hai,

    I am working in Dubai having a vodafone sim card with me to use when I go home. I charged it last May (2008) and told I’ll get validity of 18 months. I frequently check whether my mobile is active (thoug it is out of reach here in Dubai) with my Dubai (Etisalat) number.

    But for the couple of days it displays that the number is not in use. I suppose to get validity upto Nov 2009. Can someone give email id of customer care of vodafone India? Because i am not sure this msg will reach the customer care.

    I want to solve this issue before I go home in May 2008

    Regards;

    Rajeesh

  12. sarvesh kumar singh says:

    Dear Manager
    Vodafone Grievance Department.
    I am a new customer of your extreme organization, I have just get a new post paid connection phone no+91 9918448555 in sultanput city under the life time post paid offer, on 26/03/2009 from your Vodafone shop, which was sold by Mr. Vijay with the commitment that the my bill cycle was from 1st to 30th of all month.
    He is also committed me that plz, send a message on 111 write PPC HR699 and get it changed in half rate plan on 30/03/2009, but after doing the same noting is changed. When I call at your very good and very know ledged call center on 30th night at 10 pm, one person is telling that your message is received and same has been changed on 31/03/2009 night after 12. When I call today night, some Mr. RAVI is picking the phone and he is telling that I have not received any request regarding this. After my requesting repeatedly, he is telling that yes, he is having my request but he is not going to processed it because my billing cycle is 16th to 15th.
    He is very match rudely telling that I cannot do any this kindly mark a mail to my boss and company for any resolution.
    Sir I am only 5-day-old customer with your renowned organization and get this type of treatment from organization and not only from one person from three persons.
    Kindly look into the matter and resolve it other wise I am bound to go in consumer forum as well as triy complaint cell.
    Thanking you
    SARVESH KUMAR SINGH
    9918448555
    9415382602

  13. swapna says:

    hello this is swapna….

    your vodafone service irritating me because i tried several times to talk vodafone customer care but not connected.. i spent hours of time.. but not connected…why..i have to talk very urgent what i do…

  14. sathiyamoorthi.s says:

    dear sir
    my vodafone mobile no is 9943464778. i called customer care for activate vodafone live to my mobile.they told me as he will send the settings and i have to save in my mobile.but he didnt sent any setting and one msg i received it shows that vodafone live activated to your mobile.

  15. C.Somashekar says:

    Sir / Madam

    I Am using Vodofine Since last year . Last 15 days iam facing problem in connection of Network.

    when i am using moble INCOMING Or OUT GOING calls automatical Cutdown line with in 40 Scound or 35 seconds .

    Please Help Me Sir,

    Otherwise iam Changing the Connection.

    Regards

    Somashekar.C

  16. Rajiv Thakur says:

    I am vodafone user (No. 9899-405-504) but i am not satisfied with vodafone service. No one picks up the phone at customer care. Press this, press that just keep on pressing the buttons all the day and the problem is remain same. Balance is reduced without any reasons. Dont know what vodafone is doing. Hutch was much better.

  17. devi varaprasad says:

    sir,
    this is devi varaprasad, a prepaid customer of vodafone my mobile no is 9176446449, i taken this no in 16th April, in 25th april i received one message, your out going calls are barred due to non submission of id proof, but i submitted 16th itself, dealer asked me to submit again so i submitted again and waited for 2 days. but i didn’t get the connection, i called customer care, they refused to take the complaint, they told me to submit documents in vodafone office, i submitted in vellachery branch in april 28th evening, they told me, it will activate with in hour, but did not provide the service so again went to office in 29th morning for enquiery purpose, they simply telling we will activate soon, but stll they did not activate my service, iam preparing for the interviews due to this iam suffering lot, so i kindly request you to take necessary action.

  18. Shubhankar Dutta says:

    Previous day i.e. 08.05.2009, I received a call (My No. 9733058248) from a Vodafone Mobile which No. 9836375928. The caller said that he was from Vodafone care and he tried to make some discussion with me. But that time I was so busy that I can not spare time to him. After I Call Back that no. but that was switched off. Please help me about that call.

  19. Namrata jindal says:

    respested sir/mam
    i am the vodafone user since last year. i had a problem from yesterday night.i got a message from the no 56789 that YOU HAVE SUCCESSFULLY ACTIVATED YOUR CALLERTUNE SERICE.YOUR CALLERTUNE SERVICE. BUT DID N’T SELECT ANY CALLER TUNE . and my balance get reduced.i choose vodafone instead of AIRTEL not for theese things. i tried customer care but no reply. i hopr u will understand and solve my problem otherwise i have to change my connection. my contact no is_ 9988731326.

  20. Mahesh says:

    I am a customer availing your cellular services wide my cell numbers 9780026833 and many more numbers. But I experienced a problem which led me not to deposit my bill for I was asked to pay Rs 799/ for STD pack raised on 17th march 2009 against your SMS on 14th that was requested in yes by me on 15th evening. I was confirmed that this was on pro rata basis while I was charged whole month amount rather than the days I used services.
    I make all payments on or before always but this problem made me to stop for the reason.
    Nobody in 111 and stores offered me any plausible solution and worst part of that the men from collection came to my home and raised volume in demanding this as if I was big Defaulter.
    My concern is:
    Why not promptly my problem went settled giving rise to close of my services for a long and in such situations where can we redress our grievances?
    Why your collection people not been trained on How to behave with customers?
    My intentions are to make payments as soon as I receive a solution.
    please answer fast
    regards
    Mahesh

  21. blparihar says:

    dear sir please lanch new vodafon toawer in may village im promis to good bijnase youre company may airea no other network name babulal parihar vil.pipli th.gandwani dist.dhar M.P. Mo.9993662307,9752049307

  22. swami saran batham says:

    dear sir/madam,
    i’m one of your customer from UP WEST/ Uttrakhand. My name is Swami Saran Batham and my no. is 9719574041. i’m a prepaid phone customer of your company.
    i want to remove my caller tune from last 3 months. for that several time i massage and call in customer care. they said that they forwarding my complaint and after that the result is non.
    i want an imedait action over it.
    they even don’t give me the complaint no. on asking they said they will massage me shortely. also one time a lady(Rekha). gave me a massage to forward for the disconnection of the same. but it doesen’t work. now no massage is going out from my no. towards 144.
    my mobile no. is 9719574041

  23. shampa says:

    till the day before today, I also believed that vodafone is really happy to help.but my today’s worst experience has left a negative impression with VODAFONE. they have so rough and unprofessional customercare people that I surprised , are they really aware what CUSTOMER CARE IS ????????

  24. xxDaedalusxx says:

    ROFLWAFFLE!
    This thread is sooo epic!

  25. Manpreet says:

    Hi! I am Manpreet & m a vodafone user from last 5 years, my mobile no. is 9888756439. Frm Ludhiana (Punjab)
    I am jst fed up from vodafone customer care. On 26th May, 2009 morning i got msg from vodafone tht MCI (Missed call informatn) service has been activated. i ws surprised to knw coz i had not activate that service, but checking my balance i got there was deduction of 30 Rs. then i talk to vodafone custmer care. they told me to send a message CAN MCI to 144. i did the same.Then on 27th morning, i got a message that MCI service has been deactivated.

    then again 27th afternoon i got a message that MCI has been activated. & again they charge me 3o. Rs/-

    Now there is a total deduction of Rs. 60/- in 36 Hours.

    Vodafone executives r saying its not posible that v had activated MCI service without your request.

    kindly help me what to do?????……….

  26. RAMESHWAR KAKADE says:

    sir i am Rameshwar Kakade an mobile phone holder of vodaphone company.
    my mobile no.are 9713028010 .I had paid my bill time to time .But When i hare not received any bill for last three month i not paid any amunt of bill
    to vodaphone .Your recoverty agents creat a problem with me pls solve my
    problem soon

  27. amit minocha says:

    I am very HAPPY With Vodafone

    U

    Say HAPPY TO HELP

    VODAFONe

  28. raushan sadhana says:

    sir,
    i am raushan sadhana.this is my prepaid no. 9999904451 so convert post paid.but this time not start. apply date 04.06.2009 all formality completed. please check my profile and conform me.

  29. Bharat tare says:

    Hi Sir/Miss ,
    My cell no. is 9819514967. I have to disconnect my connection, for my personal reason. So plz, give me quick responce.
    For more information contact me on my new no. Bharat Tare – 9221502811.

    Thanking you.

  30. Vaishali bhatt says:

    Somebody has stollen my mobile today i want he couldnt use it and i want same no. again.What i shold do pl. Suggest Me.

  31. Anupama trivedi says:

    Rs.7 is deducted from my balance per week,,as a weekly charges of SKU295 pack.But i dont need it,I called up cutomer care but they said it cant be removed.Pls help

    • himanshu says:

      hi tommo!!
      if u r nt d one whom im searching here in ds virtual world..
      then pls dnt mind..
      bt im 99% sure that u should be the one whom im searching.

  32. George Thomas says:

    Dear Sir,

    Please note that I am not at all happy with your customer care people. According to your message I have refilled with Rs.151 with STD talk time of Rs.251. Though I got a message saying that ‘Processing request for a refill of INR 151.0. I also another message saying that ‘Your account has been refilled successfully by INR 0.07.Your Vodafone prepaid account balance is Rs.129.45.Your transaction ID…’

    My previous balance and refilled balance with talk time should automatically reflect and should send a message to that effect. Whereas I have received nothing and was fighting with the shop.

    Is this the way you are serving your customers?

  33. sanjay singh says:

    sir my no. is not working
    my no is 9713209091
    its is not working since 8 months i had complan to coustorm care but they are unable to solve my problem.please solve my prblem as sson as possible

  34. amit minocha says:

    hi i am in vodafone if any problem mail me

    • sandesh kamdi says:

      I am using vodafone postpaid. my number is 9049943605
      I want a incoming call records of june 2009. because police complaint is made agianst me.

    • Soundarya says:

      Hi Amit,

      I am facing a problem in my prepaid account balance. I had made a topup of Rs.150 in the month of June. Later after a month, that is in the month of July the balance I had was deducted. Immediately I called the customer care and enquired the reason, initially they said that topup is valid for a month, but then during the period of topup I was told talk time is valid till the expiry date of my recharge. Later they said their might be some technical problem in their system and would refund my amount by 3rd Aug.

      I had logged the complaint on 30th July. I have been calling the customer care quite a lot of time and they still keep telling that I will get my amount refunded. I can list some people whom I spoke with
      1> Pavan Shirsagar
      2> Sandeep
      3> Laxman
      4> Sangeetha
      All of them assured that i would get it refunded, but no effect.

      If the customer care continue to work in this, it will definitely loose many customers. If my issue is not getting solved then surely I will be moving out of this and even insist my friends not to go for this.

      I hope you can help out with this issue. Please do the needful.

      Regards,
      Soundarya

    • gautham says:

      can balance go -360? it has in my phone.. was using vodafone live

  35. sachin gupta says:

    sir im customer of ur vodafone prepaid no is 9792857930 i get a misscall from +919975249088 i m reall fed up of this irritating miss call from this number

  36. sandesh kamdi says:

    can i get the incoming call records of june 2009.

  37. cc groupalld says:

    can i get ur mail Id of the cheif officers of voda
    wprking in India and all over the world
    pleaseeeee
    send these contacts to
    cce.groupalld@yahoo.in

  38. sandeep says:

    unable 2 connecting 2 da customer care servises to tell our problems……
    from several days………………….b available 2 da customers..

  39. Amit Shukla says:

    Dear Sir/Madam
    I am amit shukla From ghaziabad my mobile no is#9953872657 ion this no atomaticaly ativated chat service and less my Rs.30 balance pls disconnect my chat service & return my balance. i am not satishfied from ur service.

    Thanks
    Amit Shukla

  40. Rinki Verma says:

    Dear Sir/Madam
    I am Rinki From Delhi my mobile no is#9953302806 this no atomaticaly ativated caller tune and less my balance pls disconnect my caller tune & return my balance. i am not satishfied from ur service.

    Thanks
    Rinki Verma

  41. Arun Thakur says:

    Dear
    Sir/Madam

    I am Arun From Agra my mobile no is #9719943449 this sim card is distroid by me. But this sim card ID is named my uncle. I went to Vodafone store to bringed a new sim card but they says to me pls bringed your uncle. Sim card only gave your uncle.

    SO pls try to understand my problem. I will no go to my uncle’s home.

  42. radhika says:

    sir,

    i am Radhika from chennai. I asked ur people not to charge the MCI rental charges, which was already done two times to me without my knowledge. I asked ur customer care executive and informed him, he said that this will be activated within 45days and no charge will be made to me.

    But yesterday (16/7/09) i got a message that i was charged of Rs. 30/- for MCI rental, which is not fair, and there is no proper response from ur side. v can hear only ur automatic answering machine always which is not working properly

    Nowadays i feel very bad y i changed my sim from Aircel to urs and nowadays recommeding my frnds not to purcahse ur sim

    I need a immediate rely from ur side and i need the money bac too

    regards

    radhika

  43. Satwinder Singh says:

    1.Pls send internet settings for my Vodafone number 9888819073. my mobile set is N73 by nokia. i want to use FRING software on my phone to talk free to my home. Pls tell me whether VODAFONE support this programme or not.

    2. Also pls send me the internet schemes on my phone.

  44. On the arrival of many new GSM networks in Tamil Nadu circle with more benifits on Bonus cards at low price and maximum validity, THERE IS NO NEW LOW COST BONUS CARDS FOR SMS IN VODAFONE.
    For e.g.
    1. Idea cellular provides Bonus 18 for 1500 local SMS for the period of 30 days validity.
    2. Airtel provides Bonus 16 and Bonus 26 (6000 local SMS – 30 days).
    3. Aircel provides Bonus 33 (10000 local SMS – 30 days).

    But there is no Bonus card for SMS at low cost and max validity. Bonus 14 (140 local SMS – 15 days validity) and Bonus 61 (750SMS/day – 30 days)
    Pls take necessary action for ur poor costumers…..

  45. AJAY MENON says:

    dear sir ,
    my mobile no is 9645548860. on recharging for RS 200/ i recd a message that my acc. has been successfully refilled by
    INR30.32 and my balance is RS107.23 and my TRANSATION ID was KR09133231004.This is very shocking and i am feeling cheated and on contacting the customer care no. as they were not properly answering.kindly rectify the same immediately.

  46. Arish Prakash says:

    Hello!

    Resp/Sir/Madam,
    Myself Arish Prakash. Qtr. No. 1/62/4, Type III, Estate Ministry of Defence, Ordnance Factory, Ambajhari, Nagpur: 440021. (M) +919764464805. (R) 07104:221351 / 07104:237845-49 (Extn) 3800.

    Iam your old customer. My Vodafone cell number is 9764464805. Actually, my customer care number is not working from your side, since one month over till now. Because I was calling to customer care but the problem is from your side, your executives are attending the calls, but they are not talking to the customer, I have tried 3/4 times but forth time they have answered. They have told due to network problem they didn’t here any voice, that’s why the problem came to you sir. sorry for the inconvience. In the mean while when I was trying second day I can’t able to contact to customer care, because in one day if we are calling three times you are disconnecting the 111 service.

    So, therefore I request you to start my 111 customer care, immediately, so that I can contact to you, if I am getting any problem.

    I kindly request you, to do this needful as soon as possible.

    Thanking You,

    ‘Regards,
    “ARISH PRAKASH”.

    Contact No.: +919764464805
    E-Mail ID: – arish_raymondsindia@rediffmail.com / arishprakash15@gmail.com

  47. Jerry John says:

    Hi My Self JERRY JOHN

    I would like to activated my MMS Services…
    My Number is 9823399800

    and also request you the call back i have to change my plan as wel wants to change my adress a its on complanys name now am not with the company.. request u to check the previous HIstory of My number then give a reply

    waiting positivly

    Regards
    JERRY J

  48. orson says:

    respected sir ,

    my sim is from belgaum ,i want to transfer it to goa. can u please suggest me what to do .

  49. ch.srinivas says:

    i recharged a support card worth of 51 Rs on 09/08/09. then i got a message that 22Rs talktime will be added after 12/08/09. till now i didnt get. solve this problem.

  50. SWATI says:

    I WANT TO TALK IN CUSTOMER CARE I M IN JODHPUR

  51. V Venugopal says:

    Customer Care
    I had an orange connection which was taken in 2004 from Mumbai which later on changed to vodafone. The cel no was +919819693727. I relocated to Muscat in Jul 2008 after clearing all dues and had not been using that no since then. I have misplaced the sim card. Please let me know how to terminate the connection and the procedure to clear dues if there are any. During my short trips to Kerala, I had approached many vodafone offices, but they have not resolved the issue todate.

  52. Akhilesh yadav says:

    I want to disconnect my cialler tune i request to customer care but they is no response i got . i am not pleased with the behaviour your customer care executive. he is abusing me, i will mail the number of customer care exicutive the no. is (9839323023) , (9839012345)

    my mobile no is 9839431704

  53. Taseen Beig says:

    My name Ms Taseen Beig, cell no 9839188924, belonging to UP E , lucknow,I have a complain regarding the bils, month by month my bill is flactuating, and unnecessary, without the customers consent you people are sending rentals charges. Most of the company are not charging and secondly for new postpaid connection you”ll are giving 0 rental.i am not receiving any bills too. plz do the need full. and my budget limit is 800 only

    • Hi Taseen,

      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

      Regards,
      Vodafone Customer Care.

  54. Alok Mishra says:

    i am vodafone prepaid a/c holder. How i seen my call details?

  55. amit says:

    my name is amit from rohtak haryana. i have activate a postpaid connection. but
    the number does not activate yet. the number is 9813682980. can anyone there
    to help me to tell me what can i do now?

    • Hi Amit,

      We believe that you have been contacted by our Customer care team and hope that your concerns regarding security deposit & delay in activation of services have been addressed. Do e-mail us at vodafonecare.har@vodafone.com for any further queries. We’d be happy to help.

      Regards,
      Vodafone Customer Care.

  56. kalyan m k says:

    As my balance got reduced by 100 rupee, i find my vodafone for its performance at customer care,mobile no. 9884996290….kalyan,any way hope vodafone thinks in for putting my balance straight again in my mobile balance sooner…hep to help u vodafone care………kalyan

  57. Pradeep says:

    Respected Sir,

    Being a Vodafone customer for five years i always face issues with your network and I have made a several complaints and notified to the customer care. They create a ticket and nothing have happened after that . More worst to it without getting any feedback from the customer they send a message stating the issue is resolved and hence closing the ticket this is not happening for the first time each and every time i face this issue.

    Frankly speaking i was using this no as all my friends and colleagues have this no and that’s the reason i am having this number .

    If u need to check my status you can go ahead and check my issue logs and it would be of maximum network issues. I can give a example this November for 3 days the network was down during the night time and i could make any call to any one in any network more worst not even to the customer care i exactly don’t remember the dates . I was stranded in the middle of the road as my bike got punctured and I was not in a position to get a help from any one . I don’t know what to say if you were in the position then i think you can feel it .

    What i have mentioned is only few there is more

    Interestingly i face many different issues

    1) Although the message is not sent the balance is been deducted from my account and the number no more exists and i was been charged for it

    2) With out getting any notification the network goes down and no response from the customer care and I got a response stating they cannot keep a individual tower for me

    3) During the conversation the call gets disconnected automatically ( not the call gets disconnected for every 30 minutes ) not even for 2 to 3 minutes the calls get disconnected for this to I have made a complaints yet still I face the issue but at correct intervals i will be receiving a call as my recharge is going to expire and need to recharge and messages will be charged for the festival period most of the messages were not delivered yet we get charged these type of calls we will be getting regularly and at correct time no matter what ever it is if this can be addressed why not u can send the same network issue in a message through a Broadcast what you people use

    4) The most astonishing fact i have recived a message form other network ((AIRTEL) stating that my MMS is been activated and I have recived 3 messages. Two messages from Airtel stating my MMS has been activated and one message is the configuration message . The same is witnessed by Praveen from Vodafone store at Vadapalani near Soorya Hospital ( I have been there for submitting my address proff). How can a Vodofone customer can receive message from a different service provider . Being a lay man i can say that’s Vodafone network

    I am eagerly waiting for the uniform number system if that’s been done then I can go ahead and switch to any other network that really understands the customer issues . All these years i haven’t mailed any one regarding this but i thought i should do atleast now and want to bring to your notification

  58. raman duggal says:

    i complain against service activate at my no. without any confermation & deduct rupees 90 unnecessary. i d’t to activate these service but they still activate. please do needful for same

  59. puneet mehta says:

    Dear sir/ madam,

    my name is puneet mehta my mobile no 9899642073 iam facing the problem voice chat service is activted monthly deducted rs 30/- i have requested to stop the voice chat service immediately

    thanks

  60. raaki says:

    dear sir/madam

    already 1 week i have sent a msg regarding the call details of my vodafone number of this month i.e,9986153195 to my email adress but still u ve not sent so please make it fast please its very urgent i think u can understand my problem

    thanking you
    raaki21

    • Hi raaki,

      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. We are unable to reach you on 9986153195. Please share your details at http://tiny.cc/NyOIx and we’d be happy to help.

      Regards,
      Vodafone Customer Care.

  61. Dharmesh Dagai says:

    Pls send the item based list of my vodafone no 96195821,9619582822. pls send it as earlier as possible ,it's very urgent

  62. prasath says:

    connectionn number:9843446463 name prasanth dear i migrated from prepaid to postpaid on friday but post pasi sim is not activated plz say the time it ll b activated

  63. manoj says:

    I am afraid that i have to say that VODAFONE LACKS CUSTOMER SERVICE!!!
    i have been to the office and tried enquiring about details to migrate my postpaid No. to prepaid however no assistance is provided.

  64. Sanjeev Kr. Jha says:

    my no is 9534917672

    my complain no. is 51419252
    I had complan to coustorm care but they are unable to solve my problem.please solve my prblem as sson as possible.

  65. Hi Sanjeev,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/YAbOu and we’d be happy to help.

    Regards,
    Vodafone Customer Care.

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