Vodafone India: Happy to help?

The ads have now become annoying especially when you DO know that the Vodafone Customer Care is pathetic and they are not really happy to help.

Here is an example comment from a Vodafone user:

I had got same response from a Vodafone customer care representative while complaining about network lost issue. That arrogant guy told me to cancel my connection.
Vodafone need to do something about their network and customer care guys or they are going to lose many of their customers at least I am not going to continue using Vodafone.

This entry was posted on Monday, June 2nd, 2008 at 12:53 am and is filed under Rants. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed. Tags: customer service, India, Mobile Connection, Vodafone

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equark 3 weeks ago 1 point
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I thought long ago that vodafone did the 'happy to help' ad campaign because it was having problems with customer support.

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sushubh 3 weeks ago 1 point
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happy to help is actually their current campaign to show that they customer support is eager to help!

the funny thing is that vodafone users are reporting on the broadband forum that they are barred from using customer care number if they call in too often.

its true! its true!

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