Comments on: Barclaycard in India

By: mukesh kumar md

mukesh kumar md — Mon, 30 Jun 2008 13:44:30 +0000

Hey i’m from Bangalore, i had applied for Credit card almost one n a half month back and still i didn’t get a card. I’m trying to trace it but i couldn’t get line on phone or reply for my mail as well. till i submit my documents those people called me thousand times and now no one is there to response.

By: vyapak

vyapak — Sun, 29 Jun 2008 08:14:37 +0000

service of barclays bank is very poor.i am fave lot of problem from this bank credit card.

By: tajender

tajender — Fri, 20 Jun 2008 15:09:55 +0000

can you please provide info about registering complaints about barclay credit card. suffering due to same prob, you faced

By: krishna

krishna — Wed, 18 Jun 2008 06:19:51 +0000

Hi,
I’m using barclay card for the past 3 months. Till now I have very satisfactory experience. I got the card without any hassels and I’m regualrly paying my bill using their billdesk facility from their site.
There is one thing lagging here is … they don’t have online fecility to look for our credit card account details like ABN Amro. By far I’m happy with this card.

thanks.

By: Shailendra Dubey

Shailendra Dubey — Tue, 13 May 2008 14:07:11 +0000

I am a resident of Indore City. I want to move your attention on your credit card offering methods to customers in Indore city by your telecallers.

From last two days some telecallers from your bank calling me for credit card. I said to all of them that i already get call from your bank for credit card & they all said that please give your documents to our executive. I am totally confused that to whom i gave the documents. Today one of executive come from your bank and just take my signatures on some forms, when i asked him about rest of the details, he said that you get a call from bank & they will ask about the rest of the details. But i am waiting but there is no phone call from your bank. The executive which is come for documents asked me to mail my credit card statement(other bank credit card) on some mail id ‘umang_999me@yahoo.co.in’ for verification. Also your bank executive doesn’t having any ID Proof of Barclay Bank.

On same day(i.e. today) i received another 2-3 calls from your banks about the credit card & i said that i already provide the documents to executive, then they are blaming me that why are you provide documents to that executive, we are sending you our executive. Each time a new telecallers calling & saying that we are sending our telecallers. How can i rely on your bank executives.

I have given my important documents to your executive, i don’t know if he is executive of your bank or not. I am already using Credit Cards of ICICI, SBI, UTI & HDFC banks, but i never face this type of inconvenience.

I am very much dissatisfied from services of Barclay Bank. They have to improve their telecallers. I know that Barclay Bank is very Big brand. But these type of inconvenience will loose customers. In my office daily your telecallers call for credit cards, but no one is interested in Barclay Bank credit cards, because telecallers does not have ability to convince the customers. They not able to tell the facilities given by bank’s credit card. We have to ask them that what are the features of your credit card.