i'm calling dell tech support from last 3 days., and there responce is nil. I GOT FED UP OF THEIR UN-PROFESSIONALISM, i geeting some problem regarding my adapter, some kind of current leakage is their,but dell tech support is not supportng.

would you pls tell me some kind of other way, to short out my problem.

my email id :: er.jitendra89@gmail.com

thanks

Is Dell really this bad? I'm planning to buy a laptop and am seriously looking at Dell, but the posts on this site have me quite worried now.

This is further to our several Complaints through phone, regarding considerable delay in delivering the Laptop. As per your advertised policy, we were told that we would get the Laptop in maximum 8-10 days. After 19 long days and several calls, we were told that it can take more days again.
Thay can't say because it is out of Dell and gave me blue dart's no.When i contact them,it is with Dell.
This whole episode is causing us great mental torture and harassment. If Dell cannot deliver on time then on what basis it gets the right to ask and accept the complete payment. .Is the word Dell is Derived from the word DELAY....DELAY..Any way We demand immediate delivery of the Laptop.

Please call on this toll free number for any service issue 1-800-425-8045 Monday - Friday 9AM to 6PM Looking to Purchase DELL laptop/Desktop or service contact me at +91-9731274498 or raju@outshiny.com

Hi,

this is my experience with Dell laptop please dont buy dell laptops, the worst is have seen till now and no coustomer service and contact phone number, Any dell employees who see this message please use you hands for ............

Thanks,
Kishore

Our company's order no: 0125177 for a Vostro 1510 placed on 30th June 2008 has yet to materialise even after 24 days despite swiping credit card on July 2 itself. The sales executive promised delivery within a WEEK by 7th July itself! Dell's excuse was delay in shipment of laptop battery. The executive had no clue about when our order would be delivered. The only positive sign was Dell's customer support executive who's following our complaint seriously with production team. Till date Dell hasn't sent in any confirmation of order and money. If Dell is doing this to business order we wonder how home users would be treated.

Hi, please call our customer care toll free number: 1800 425 2067. Our executives will help you with your queries.

i got a reply yesterday. it is in the process. i got the order number tho it does not work on their site.

ehehe chalo mai bach gaya i will discuss this to the sales exec. before placing the order [:D]

in the forums they've posted there is a delay at dell because they are thinking about whether to ship from malaysia or to stock in chennai and ship from there, apparently there are 1400 LCDs in "yet to ship" status... hopefully you should get order confirmation soon, followed by about a week of shipping time if they decide to stock in chennai, or if they decide to ship from malaysia the shipping time is 2 weeks..

i just have the quotation page where i cannot see any order number or customer number. after i submitted signed copies, i never got any reply back on whether all the paperwork was done from my side or not.

if you have your order number and customer number (given over email or phone?) you can enter it on dell's website after 2 days or so i believe. but it usually just shows "in transit" while your stuff (is it the 24 inch LCD?) is already delivered to your place in around a week or 2...