Comments on: Dell Next Business Day Warranty Rocks!

By: sbrrymom

sbrrymom — Sun, 24 Aug 2008 15:13:38 +0000

next time my laptop has an issue will you call for me….. 30 hours on hold, 6 long chat sessions, CHAT DROPPED ME BEFORE QUESTIONS WERE ANSWERED 4 OF 6 TIMES AND I HAD TO START ALL OVER AGAIN. 7 days and counting and I still do not have a functioning laptop. Parts sent to vendor 1, dispatch sent to vendor 2 and I was told to call vendor 3 when no one called me to schedule appointment and vendor 3 was clueless. I have Complete Care Warranty with Next Business Day Service (NOT)

By: Sushubh

Sushubh — Fri, 22 Feb 2008 23:33:21 +0000

pretty cool stuff. i think i can have 3 year of peaceful time with this laptop.

By: true

true — Fri, 22 Feb 2008 22:43:28 +0000

the hinge of my inspiron pcmcia card broke off during warranty in 04. had complete care so they came and replaced the whole motherboard. quick, efficient service.

By: sushubh

sushubh — Fri, 22 Feb 2008 22:33:21 +0000

pretty cool stuff. i think i can have 3 year of peaceful time with this laptop.

By: true

true — Fri, 22 Feb 2008 21:43:28 +0000

the hinge of my inspiron pcmcia card broke off during warranty in 04. had complete care so they came and replaced the whole motherboard. quick, efficient service.

By: Michael Dell

Michael Dell — Fri, 22 Feb 2008 02:24:39 +0000

Muhahaha

By: Michael Dell

Michael Dell — Fri, 22 Feb 2008 01:24:39 +0000

Muhahaha

By: Sushubh

Sushubh — Wed, 20 Feb 2008 22:14:45 +0000

By: RichardatDELL

RichardatDELL — Wed, 20 Feb 2008 21:56:47 +0000

Hi Sushubh,
Glad things went “per your requirements” and you are relieved. We are listening and learning from feedback by you and others like you…so wanted to drop by and say thank you…and glad you are a DELL customer.

By: sushubh

sushubh — Wed, 20 Feb 2008 21:14:45 +0000