Airtel Broadband till sometime back had a 4 hour guaranteed service. It meant that after you file a complaint they usually took less than 4 hours to respond to it.
Today, it is by next day for complaints filed before 12 noon.
Funny thing is that the girl who noted down the complaint had no idea what PING was. And she was indeed in the broadband technical department.
My Airtel phone No 46502601 and connected broadband (512 kbps)is not working since 17th May'08 till date. I gave complain the same day and inspite of everyday contacting them for several times none turned up or attended the problem whereas i was told while getting the connection that i will get service within 4 hours or next day at the most. Airtel is supposed to be no 1 telephone and broad band provider but this is the sorry state of affair for their customer service. They are very quick while giving you connection or sending the bill for payment but i am sure most horrible amongst all telephone and broadband provider to attend the customer. I wonder why people at all go to such company who does not even bother to attend customer .Don't really know. Till now no one has attended my problem
Time and time again...
Time and time again...
how many times do we have to excuse them?
:) She is a woman...excuse her on this count alone....
how many times do we have to excuse them?
I completely agree with you.
:) She is a woman...excuse her on this count alone....
Dear Sir,
I have puchased a Data Card from one of your store at Dharwad near Sangam Circle till now the Card has not yet been activated since from 5days am facing lots of problem.
pls find the details below :
Customer Name : Sanjay
last name : Asundi
card no : 09972013964
rate plan : 999 (unlimited plan)
Alt no : 9916145890, 9343766699
Kindly do the needful otherwise i have to cancel the services.
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