Airtel customer support on 1999 UL plan

Posted on November 8, 2007 by Sushubh Mittal

I have been getting packet drops on Google. And I have been getting less than expected speeds on downloads.

So, I called up Airtel customer care and they sent a representative.

His solutions for my problem…

Airtel plans have 1:2 sharing ratio so the best speed they guarantee is 256kbps on this 512kbps package.

So, technically I am paying 2000 bucks plus taxes for a package that would give me guaranteed speeds of 32 kBps.

On the breaking ping issue. As I had expected, they had no solution for me on this. He tried doing some random stuff. Which as I knew was not going to change anything for the quality of service I get.

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LOGANATHAN

Hello sir... i am LOGANATHAN......FROM KANCHEEPURAM.....MY RETAILER NAME IS '' TVS AGENCY''..... MY MOBILE EC NO IS 9894434639.................. FOR DECEMBER MONTH I HAD ONE NEWS ABOUT BOOSTER PACK CLAIMS, FROM AIRTEL COMPANY....... THAT WE NEED TO SELL 251 VARIETY OF BOOSTERS IN A SINGLE MONTH FROM (1.12.2008 TO 31.12.2008).......... THE CLAIMS FOR THAT OFFER IS RS.900/- I SELL MORE THAN 300 BOOSTERS IN A SINGLE MONTH..... BUT STILL I DIDN'T GET THE MONEY, AND THERE IS NO RESPONSE FROM AIRTEL........ THEN WE COMPLAINT TO RURAL SALES OFFICERS (MR.SARABOJI) ALSO,BUT HE DIDN'T GAVE PROPER RESPONSE..... SO PLEASE CLEAR THIS PROBLEM AS SOON AS YOU POSSIBLE.... IAM WAITING FOR UR REPLY.........

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Rajesh

We had paid a sum of Rupees 2500.00 vide there valid Hollow mark (2985426) receipt no. CA/REC No. 330660 SEF No. 787210 on dated 12 oct 2007 to Mr. Jitender for the booking of new internet connection in our office 112, First Floor Ansal Majistic Tower, Vikas Puri New Delhi. When they refuse for connection we say them for gave us back the advance amount. On the First week of November we receive a letter with a cheque of Rs. 500.00 bearer no. 023586 dated 30th oct 2007 of Deutsche Bank New Delhi with bank reference no. COO/B79607036053/247 NDCSD/ND02/343421.

After that we had so many complaint to Mr. Sachin, Mr. Manoj, Mr. Sharad, Mr. Surender Moor (9818414222), Mr. Raju Vigbhash (09910937459), but they carry forward day by day the complaint.

Complaint no. 2617768 dated 10 dec 2007, 3089536 dated 8 Jan 2008, 12187412 dated 22 Jan 2008, 3631898 dated 7 Feb 2008.

Please help us.

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