The system used to be just fine. It was simple and understandable. Today when I was trying to pay my bills, the UI of the backend was totally changed. And it was changed for the worse. It took me double the time to go through the process and the website acted kind of funky.
Why change something that was not broken? Why change something to make it worse than before? Tata, that is so much like you!
They have messed up the access page once again. Took me a while to find out where I am supposed
Check out this post by Ajoy. This guy is destined to get Tata Indicom to take some action! I wish
I hate the new Tata Indicom advertisements which are specially focused on the claim that the network coverage of the
So Tata Indicom is displayed all these new ads claiming that their network coverage quality is better than the competition. My
Tata Indicom is slow. Tata Indicom is pathetic. Ok. My cellphone has totally freaked out. I need to shift my number
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October 24th, 2007 at 09:08 pm
Hi friends,
This is Arnab - am a UNIX admin in an MNC in Bangalore. After my marriage (6 months back)i had to shift to a bigger house and unfortunately after i settled down i found NO other connection other than TATA (just a side note - that is exactly what TATA targets - providing connections at places where users dont have an alternative). I need to have Internet 24/7 for my work as i am oncalls sometime. I took the 2Mbps 5 GB limit - after 27 phone calls the cables were installed. I didnt know what i was stepping into. The person showed me the speed was more than 1.6 Mbps - wow i was so happy at that point of time
Next week the speed went down to 12kbps - that is in the month of June 07 and it has remained till 12kbps till the time the connection was active. I called the customer care 100+ times in a span of 3 months and NO response - everytime the CC people told me “they will get back to you within 1/2 hr”
I could still live with that as i could still get my work done. In the month of August from 8th till 14th, i started seeing huuuuge downloads on my account
I called the CC immediately and told them about it. As usual no actions had been taken - the logs showed i downloaded 2+ GB of data everyday - imagine - at a speed of 12kbps, when i was NOT at my home, TATA claims i download 2-3 GB data everyday? Also the downloads were at the time when i was not at home (i was in office) or after midnight. i thought the connection got hacked - but then the sales rep told me its bound to my MAC id. Also it was not a case of hacking becase with that speed it was not possible to download 2-4 GB within a span of 11 Hrs. They sent me a bill of 18500 and made my connection inactive.
In short:From 14th august till yesterday i have made 100+ calls and everyone told someone will come to your house and check it - the connection is still inactive, i have a pending bill of 18500, no one has got time to come to my house to check it for the last 62 days
On 3rd of October, 2007 - someone called me from TATA and said and i quote “i suggest you pay the bill or we will have to make you pay”
I called up the customer care again and went to the VSNL office travelling for 15 Kms and spoke to a lady who called the number back (from where the threatning call came) but the person acted as if he never even called me
Oct 23rd Oct, 2007 at around 4:00 went to TATA office in Jeevan Bhima nagar and spoke to a person there who said it has to be a backend problem and the TATA fellows started laughing listening to my bill amount (lol imagine)
Also i found that they automatically activated the connection and raised my bill to 19799. gosh!
On 23rd Oct 2007 i went to TATA office in Woods Street, Bangalore at 5:15 - but the office was empty - everyone already left for home (on a tuesday by 5 the manager left - no wonder their service is superb)
I called the Manager on 24th oct,2007 (today) and asked if he can check the server logs and let me know whats going on - he said he does not know all those things - all he knows is the bill came to 19799 and i have to pay that. Also he assured that he will take out that extra 1200 that they added “by mistake” (another false commitment)
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
DO NOT TAKE TATA - its a nightmare - i m now getting THREATNING CALLS FROM TATA to pay 18500 which i have not used. I have been to VSNL office in bangalore too still no actions has been taken
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
Mail me at sen.arnab@gmail - i can also pass you my number if needed
January 26th, 2008 at 12:19 pm
yeah man you are true i also got tata connection 3 months ago , but because of their bad serive i quit and now i m on airtel , guess wat if you got any problem in conecction and ingeeneer came in 30 min i was just ammesed by that
February 16th, 2008 at 03:09 pm
Hi Arnab,
Similar to this happened to me. I purchased a USB Modem which they told the speed will be 230 kbps.But fortunately it was 118kbps.The plan I took was Rs.325/month. after 2 months they told my bill is Rs.928/ . They didn’t send a bill even me asking for the bill.They deactivated the connection. Then next week they told the bill is Rs.2737/- when i sparingly used they told me a bill of Rs.900+ and immediately they made it Rs.2737/-.Now the collection executive calls and tells if I pay some amount I’ll activate. When I asked for a Bill in Tippasandra Tata Indicom Branch. They told we cannot pay the bill, we can give you the amount and they told it is Rs.2737/- I send a lot of people from my organisation for the bill. Arnab, What we can do is suggest anybody or everybody not to go with Tata Indicom and we will spread this message to all.
Regards
Stanley Sam
March 27th, 2008 at 10:13 am
I WILL PAY FOR TATAINDICOM BILL
March 28th, 2008 at 07:30 pm
plz. conect my phone
May 5th, 2008 at 12:49 am
hi i am vineet sharma
hey frnds i will give u a sagussion plz kabhi tata ka phone mat lena iski services itni jada kharab hai ki kabhi network nahi aata. or aap kabhi complante kar waoge to complainte ka solution nahi hota yaar sabse bekar company hai ye tata ki…….. bust company tata indicom..
May 23rd, 2008 at 05:08 pm
pls.send the bill, mob no. 9210923161
May 24th, 2008 at 05:20 pm
bill payment