Even I have faced same problem in Pune.
Their net didn’t ever worked. The customer service is pathetic.

Even I have faced same problem in Pune.
Their net didn’t ever worked. The customer service is pathetic.

I went to complaint the same to their head office in Chennai, had to wait for almost 1 hour to meet some dickhead, and get nothing constructive out of it.

I was not able to do proper business and I had once run all over Chennai roads to find a cyber cafe in the middle of the night at 3AM to submit a project in time, else would loose 1000s of dollars and a big project, thanks to the great service of Tata Indicom VSNL broadband internet connection.[they claim 0% downtime!]

Calling the customer support is a nightmare:

1. They do not have a toll-free customer care number.
2. Moreover the calls are STD calls taht landup in Hyderabad.
3. The people in Hyderabad do not understand the local locations and do not know addresses or names that we pronounce. Hence so many practical problems.
4. CC executives want to greet and put the phone down, they do not try to understand our problem, they abruptly cut my call during conversation.

Overall it was a nightmare to be a customer with Tata Indicom broadband. I had prepaid for 6 months, so I could not do anything else other than watch them take me for a ride and puncture my feelings and day today activities!

I would do anything to wage the war up against their ass, and bring justice to fellows who have the same problem, we all have opted for Tata Indicom only on the basis that they are the monopoly provider in our area. All the best and all the good luck to Lal.

PS: Mouthshut is run by an assh0le and i knew they are like this from day1, and hence took my review and content off from their site in a couple of days. They were making fake profiles and writing fake comments on my review, and that made me realize that the site is a waste of time.

I went to complaint the same to their head office in Chennai, had to wait for almost 1 hour to meet some dickhead, and get nothing constructive out of it.

I was not able to do proper business and I had once run all over Chennai roads to find a cyber cafe in the middle of the night at 3AM to submit a project in time, else would loose 1000s of dollars and a big project, thanks to the great service of Tata Indicom VSNL broadband internet connection.[they claim 0% downtime!]

Calling the customer support is a nightmare:

1. They do not have a toll-free customer care number.
2. Moreover the calls are STD calls taht landup in Hyderabad.
3. The people in Hyderabad do not understand the local locations and do not know addresses or names that we pronounce. Hence so many practical problems.
4. CC executives want to greet and put the phone down, they do not try to understand our problem, they abruptly cut my call during conversation.

Overall it was a nightmare to be a customer with Tata Indicom broadband. I had prepaid for 6 months, so I could not do anything else other than watch them take me for a ride and puncture my feelings and day today activities!

I would do anything to wage the war up against their ass, and bring justice to fellows who have the same problem, we all have opted for Tata Indicom only on the basis that they are the monopoly provider in our area. All the best and all the good luck to Lal.

PS: Mouthshut is run by an assh0le and i knew they are like this from day1, and hence took my review and content off from their site in a couple of days. They were making fake profiles and writing fake comments on my review, and that made me realize that the site is a waste of time.

Looking often for more information on TATA Indicom (I too have issues with the ISP), I happened to catch MouthShut’s outright lie. What their ‘Head - Member Support’ (Ms. Jasmine Ahuja) stated in her eMail to me was shocking and revealing, all at once. I cannot trust their website anymore, simply because they did what they did. Fact is that prior to your TATA indicom deletions many times over, I had also noticed that they had removed other members’ negative comments on the MS critique you had written after they did what they did to you. The comments made by an ‘anitha654’ were polite but critical, just the way a review/ comment on a public website should be. All this clearly suggests a scam.

Keep at them Mr. Lal because they deserve to be humbled and their antics need to be publicized for all to see. Let the members that are supposed to rely on what they see/read there and the clients/partners of MS that trust the data (analysed data used for market research by consumer goods manufacturers, etc.) given to them all know what this is about.

We – the online community – are with you.

Looking often for more information on TATA Indicom (I too have issues with the ISP), I happened to catch MouthShut’s outright lie. What their ‘Head - Member Support’ (Ms. Jasmine Ahuja) stated in her eMail to me was shocking and revealing, all at once. I cannot trust their website anymore, simply because they did what they did. Fact is that prior to your TATA indicom deletions many times over, I had also noticed that they had removed other members’ negative comments on the MS critique you had written after they did what they did to you. The comments made by an ‘anitha654’ were polite but critical, just the way a review/ comment on a public website should be. All this clearly suggests a scam.

Keep at them Mr. Lal because they deserve to be humbled and their antics need to be publicized for all to see. Let the members that are supposed to rely on what they see/read there and the clients/partners of MS that trust the data (analysed data used for market research by consumer goods manufacturers, etc.) given to them all know what this is about.

We – the online community – are with you.