ICICI Bank Sucks
There you have it. The ICICI Bank so totally sucks. They have made my life a living hell. My debit card is still missing. The head office claims to have sent it to my local branch. The local branch has no records of them receiving it.
The call center dude says that the system is down so he cannot take down my request. But he was pretty polite to tell me the way to close my account in case I was not satisfied.
And all this hassle for the card for which they have already deducted 120 bucks from my account. Bravo ICICI. You guys so totally suck.
July 7th, 2007 at 02:05 pm
These idiots charged me twice and yet my card is not delivered…It’s been 3 months and everytime they say it’s being processed or I need to request again…Height of stupidity , idiocity and bakwaas service..
July 17th, 2007 at 09:44 pm
ICICI bank is worst bank. I have faced so many problem in past 7 years and now I will be closing my account from ICICI.
July 18th, 2007 at 08:28 am
I have an ICICI bank account. I don’t ever recommed ICICI bank for anyone in this world. Not even my enemy. Greatest suckers in the world.
The worst part is the toll free customer service. They are really customer scarers. You cannot talk to anyone who know anything about banking. The junkies just read what is in their monitor and would not transfer to banking officer. There is no real use calling them. If you have a bank in US or in India, you can go in and talk to an officer in the bank. You have their phone number or way to contact them. With ICICI bank NRI service, you talk different junkie every time and knows nothing about you or what you want. You have to repeat what you want to every one of them you talk to, to get one little thing done. They would never provide a direct phone number. What do they think; NRIs steal their phone number and steal all of their possessions?
Oh, don’t ask about how friendly they are. Customer service…. They will ask you how many kilos of customer server for a Rupee. Rude, no appology. You have to provide all your details to every one of those junkies you talk to, but no contact information about how to talk to the same person next time or someone consistenly. With all the employee turnaround they have, you just waste your time.
When you go to bank in US, how nice is the customer service. Or even when you call. In India, if you are an NRI, you will be greeted by the branch manager. ICICI NRI Service, upside down. You got to beg and need to be nice to them. It is your money, they make profit out of it. Guys, think about before you want to do anything with ICICI bank NRI service. If you are in India, and go to branch directly, it is like a real bank. Not the same with NRI service from overseas.
September 4th, 2007 at 04:20 pm
ICICI BANK CUST. CARE. LADY MUZAMMIL SUCKS
September 4th, 2007 at 04:22 pm
ICICI Bank Customer Care Executive and their Service Sucks…people of india please take your maoney out from ICICI Bank. at least your Fix Deposits..or else you all will loose your money.
September 4th, 2007 at 04:39 pm
PEOPLE ALL OVER WORLD IF YOU WANT GOOD BANKING GO TO ANY BANK IN THIS WORLD BUT NOT ICICI BANK..THEY WILL SCREW YOUR HAPPYNESS…..AND SALARY A/C’S NEVER OPEN WITH ICICI BANK. ASK YOUR COMPANY TO OPEN YOUR SALARY A/C WITH SOME OTHER BANK BUT NOT ICICI BANK..ICICI BANK SUCKS CAUSE CUSTOMER CARE EXECUTIVE WILL SCREW YOUR HAPPINESS
September 11th, 2007 at 08:02 pm
I have a Corporate A/C in ICICI bank. I also don’t r recommend to every one to open an a/c in ICICI bank. They are very suckers in the India.
They have always one excuse that sever problem. And those employees try to sale other product to the costumer like insurance personal loan & etc.
I will never suggest go with ICICI bank to every one, they are shark in all the way.
September 18th, 2007 at 04:50 pm
WIsh I had read these comments before. Fool that I am, I invested, my largest amount ever in an FDR, cumulative. ICICI phones are NEVER answered. Customer care politely do NOTHING except make you repeat yourselves. ANd I’m an Indian Depositor in India! Their staff never has anwers and wnats you to come back again, and again and again and I am a Senior Citizen. Has anyone written to their Head Office, or does it also belong to the same religion. Any advice?
September 18th, 2007 at 04:56 pm
I hate ICICI Bank. Staff does not know a thing. Can’t help. I have an FDR with them. I do not get my interest on time. Customer care is only there to harrass cstomers
October 13th, 2007 at 01:59 pm
ICICI Bank really sucks.
Minimum requirement of Rs. 5000 is bad but the deduction that they make if you don’t maintain minimum balance is awful.
Now I want to CLOSE my account and they simply don’t do it. THEY ARE NOT CLOSING MY ACCOUNT even after several requests?? What should I do ?? Can anyone help me?? How to close saving account with ICICI Bank?”
October 13th, 2007 at 02:48 pm
A bunch of idiotic suckers!!!! They are just imitating monkeys and they pretent that they have international standards in customer service. Their only interest is to suck up your money.
I recently visited India and my Ncash card was not working and I spent two days to sort it out through some stupid telephone banking systems…every time I tried, at the end they were telling that their computer system is down…can you imagine for two days! How can you trust these jerks with our money. I am closing my account soon( one I set up another online money transfer system)
October 13th, 2007 at 06:37 pm
ICICI are Gundas and Do not think to go there even for opening an account.
October 17th, 2007 at 11:33 am
ICICIDIRECT is supposed to be a online stock trading website. In online trading, the market fluctuated every nanosecond and this website takes 5 to mins to open up or sometimes does not open.
Its crazy. There is no meaning to an online trading website. I have 5 accounts of my family and I am planning to close all of them. I have reached to the brim of my patience……
October 18th, 2007 at 12:16 am
how come the icici bank
has links on this web site?
October 25th, 2007 at 10:39 am
ICICI sucks. They have too many rules and regulations that are outdated these days. They will not accept any fax.They need all proofs by mail(post).
October 30th, 2007 at 01:01 am
I have a ICICI NRI account. I just wanted my damn address changed since I have moved. I followed all there directions and sent in the application + proof of address. I got an email shortly saying my signatures do not match, so I need to send them more ID info. I told them you should send me proof that my signatures do not match (notarized), I don’t believe you. Anyway, I have just minimum balance with them so I can care less. I felt that I should inform them of my new address, if they don’t update, then too bad. If someone tries to commit a fraud using my account, I will tell them you didn’t change when i requested it. Fuck them they suck big time. I’m glad, I’m not alone here. My wife thought I was crazy, lol….she knows I’m very good paperwork, yet I’m completely incompetent when it comes to ICICI.
December 1st, 2007 at 09:09 am
I opened my account with icici bank on nov 4,2007. it is still not activated after 4 weaks. i went to 130 king st branch to enquire. they have no information about my account and they did not offer any help either. they don’t know what thay are doing there. they just gave me two phone no’s. to call. i called those no.s but no body picks up the phone. i left the masage. person called me after 2 days but did nothing. he promised to find out about my account and call me back, but he never called back. i think i just lost my $100.00 deposit. they don’t beleive in customer service and they don’t knoy what they are doing either.
December 7th, 2007 at 02:47 pm
These people give loads of salary to undeserving people. Their staff sucks and to believe that they all make more than 30000 rupees a month and in 2 years time move on to around 45000. Shit.
December 7th, 2007 at 02:52 pm
The pepsi that they served me at their branch was not very chilled. Also the samosa was not very crisp enough. However the lassi that they served at the end was very tasty but then the glass was not a good one.
December 7th, 2007 at 02:56 pm
I agree a very good bank. ICICI is teh best in the business. Dont believe me then go and have a visit to PUNJAB national OR Maratha Bank.You’ll know why ICICI is the best in INDIA.
December 13th, 2007 at 05:38 pm
Dear Sir,
please help me regarding my credit card . my credit card are issue or not? please inform me. i have no received my credit card. and i have submitted my xerox document (pan card copy) your executive. but why any reply for your side. so kindly any reply quickly.
thanks
regards
navin kumar
A\c no-025401509919
Branch - Gr. Noida
M.No.-9910258805
December 17th, 2007 at 05:05 am
Problem with ICICI Bank
My Saving A/c debit card expired in Oct 2006. I had send them letter cheque book, debit card etc to close my a/c in oct 2006 . This is what they say , Courier did’t reach them ever….And now i am being charged for quarterly balance money to maintain my account.
Let me prove some points here
1) They say ICICI online secure email system is not reiable way to send cancellation request. How do i even trust that my online ICICI bank transaction is safe ??
2) Customer care calling is waste ? They will ask your every information a/c no , employer . brother , sister , pan card no, address and at the end that will ask you to visit their local bank.
I mean they should ask one secure info to varify your detials..Just like in USA banks ask your SSN…. Again this mode of communication with the bank is waste..
3) Again in this Global word , you can not visit your bank to deposit cheque each day.. Now Global Banking is all through Online… Weather you open account , do tranactions or wish to close account…
4) I wonder if a Local icici agent can come to my home/office to open account with ICICI why is it the same agent can’t come to my house to close my account…. My point here is … Service is a Service weather you open A/c or Close account… Why do bank harass you or regret that you are closing service with them.
You can allways loged your complaint if you feel you are being harrased
through
http://www.bankingombudsman.rbi.org.in
http://www.icrpc.org/icrpc.org.products.htm
January 8th, 2008 at 10:38 am
ICICI is total shit. NEVER go for any products from icicibank. They will suck your money with no service. ICICI DIRECT is still down for more than 12 hours and ow market has started and trading is going on Its still down.
January 9th, 2008 at 05:57 pm
ICICI sucks……totally. I had a personal loan and due to account transfers I missed an EMI. during this time they have made my life a hell, people use to call me dozen times a day, though iwas on roaming on work.
I heard they visited my house many times during this period…fucking freak.
and when I went to open a demat account with all documents…they did not accepted it saying they need some unwanted documents….
That’s when I decided not to step into ICICI again..in a life time.I had to transfer all my accounts to another good and friendly bank.
I Paid my loan in one shot, letting ICICI know I’m not a begger.
that’s when I helped dozen of my friends from getting into same situation. Its frustrating. people should complain all the issue on net and let RBI know on these issues.
Most of the people who work in frontline know nothing about banking process and policies…which surprises me.
Everytime I stepped into Icici I feel like beating the officer I’m dealing with.
Well………Instanity rediscovered, its been years I stepps into ICICI for any reason and I’m happy with my current bank.
everything online and firendly.
Its time for people to rise voice against ICICI and unethical banking practices.
January 22nd, 2008 at 05:23 pm
I have applied for opening a Savings Account on December 10, Till now there is no response from ICICI Bank. And Poor response from Call Centre.
Actually I’ve chosen this Bank, because, already I had many bitter experiences with the processes followed by HDFC bank in each & everything.
So… No escape Guys…Still We are living in Company driven Market and not Customer driven Market.
January 26th, 2008 at 02:13 pm
ICICI SUCKS, EACH TIME I ASK THERE IS A PROBLEM, AND CUSTOMER SERVICE IS USELESS AND IF I COMPLAIN THE DUDE WILL PUT ME ON A SPEAKER PHONE.
VERY VERY INCOMPETENT, I CLODED MY DEPOSIT FOR 10000USD, THEY WANTED ME TO SEND IN WRITING TO CLOSE MY CD. I DO NOT KNOW IF THEY ARE TECHNOLOGY ORIENTED.
ICICI SUCKS. PLEASE DO NOT OPEN ACCOUNT WITH ICICI
February 18th, 2008 at 10:44 pm
ICICI is the worst bank I have ever interacted with. I dont even know why they have something called customer service. I have had an NRE account with them for some years but which was inactive and then suddenly they began to charge quarterly fees for a minimum deposit without letting me know. If I had known I would have increased the deposit!
I did not realize this till a few weeks back when my father went to the bank in Chennai to get a statement. We have been charged Rs.4000+ since 2006 without letting us know!
After numerous calls and emails AND written letters, one customer rep finally said they had sent me an email in 2005 which I have not received. After more written and email requests and phone requests, no one has answered whether there is some way I can get my money back.
They send such important information by email and expect us to send everything by writing to their Mumbai office from whichever foreign country we are in. RIDICULOUS!
I have lost Rs.4000 and I am unable to close my account where again they are making me run-around more. I just sent my request in writing to the Mumbai office. I bet I have to pursue them for a few more months. They cannot even put a freeze on my account so that they can stop the charges.
AND I dont even have an online account (which also has to be sent in a written request) for me to even deposit the minimum charge. My father is unable to deposit any money in India since they want it in dollars.
This is a ridiculous Catch-22 situation. I cannot close my account, I cannot deposit money, all the customer reps behave like zombies parotting 2-3 words non-stop without even hearing my complaint. And, in the meanwhile, I am just being charged an exorbitant fee by forcing me to keep the account without the minimum deposit.
I cannot even go to the Toronto office in person to close my account because they apparently do not deal with accounts opened in India. But mine is an NRI account! By definition I am not in India!
I think they have their brains in their backside! I feel I am living through some bureaucratic nightmare with no end in sight!
Please do not open an ICICI account. It is even more bureaucratic and ridiculous than the most bureaucratic government department (which says quite a bit). At least the govt dept has a fixed process, albeit painful, ICICI NRI department just makes you hang in the air with zombie customer reps, while they take all your money.
March 4th, 2008 at 10:37 pm
My experience with NRI ICICI services Internet Banking has been a dreadful one. Our NRI account was debited through multiple transactions in four days, which should have raised enough alarm bells for any reputed financial institution. Once we brought this fraud debits to ICICI’s attention, the impression we got was that it was our fault and they refused to take any responsibility. Moreover, they don’t seem to be having any checks and controls in place. It has been 11 days since this report and nothing much has been done so far from ICICI’s end and there seems to be no favorable response in looking into this fraud, whatsoever.
March 28th, 2008 at 07:02 am
SUCKS! WORST BANK EVER! YOU ARE BEING WARNED! A short story for you about my experience (Canada),
1) I decide to take advantage of their high interest savings account
LOL!!!!! thank god I only gave them $1.00….
2) I sign up and submit $1.00 to open the account
3) I get a password for online banking in the mail
4) Online banking won’t let me log in. I try again the next day because customer service tells me to.
5) Repeat #4 about 6 times over one week
6) After more than a week I decide to cancel my account
7) I’m told I have to pay $25 to cancel my account
April 17th, 2008 at 05:23 pm
ICICI Bank Canada is the worst of all banks, at least they are top from bottom…..
May 22nd, 2008 at 11:04 am
ICICI bank really sucks. They have the most shittiest services available. They use the most weirdest and nonexistant courier services (who have as shitty services like ICICI bank). These courier servies that ICICI bank uses will coolly say that the customer address is not adequate/proper or the customer was not in house (when the whole customer family is living right at that address and recieves all their mails/courier packages from other banks/services) so that ICICI bank can deduct charges for rewiring your services. ICICI bank, shitty bank shitty services
May 22nd, 2008 at 11:11 am
ICICI bank shitty services shitty bank. Dont open an ICICI bank account. They will spend millions on advertisement saying it is so easy to bank with them whereas it is really hell. Believe me you will be far off better with HDFC/SBI or other nationalized banking services. They are slow and bureaucratic, but you will expect and get that not like the unreliable services of ICICI bank…..again shitty bank shitty services. They don’t even have a reliable courier services. Bet they have some verny educated courier service wallah who employs same kind and they dont know how to read the address. The Indian Postal Services is infinitely far better and cheaper, believe me, I have had a few occasions to use their services in recent days and they happen to be the best. Again ICICI bank Shitty service, shitty bank
May 23rd, 2008 at 06:35 am
ICICI bank is bad. I had a car loan from ICICI and was paying the EMI every month. Then I was posted abroad so decided to pay the loan off. They could not get all the documents together in time so I had to get my father to finalise the account. They took all the money plus the fine for paying off the loan early but have not provided with a clearence certificate. We have been trying to get one from last one year. When we started pressurising them as I wanted to sell the car, suddenly they sent me a letter that I need to pay Rs 3 lakhs more as charges plus EMI. I went in there with the receipt of from the ICICI bank which said “Full and final payment rerceived”, they said that it was given by the previous officer and he doesnot work there any more. He confirmed that the receipt was original but I still needed to pay the amount before a clearence certificate could be issued. I am stuck.
Any idea how I can sell my car?
ICI definately sucks. They only know how to rip people off.
June 6th, 2008 at 07:34 am
I agree with you guys …. ICICI is the worst bank . I am trying to close my NRE account from past 4 months. I found out some thing lately that you could file a complaint…., which I thought I would share for those like me who didn’t know about it. RBI has an online complaint registering cell here it is https://reservebank.org.in/BO/compltindex.htm
Try reporting to banking ombudsman aleast let our voices heard.