Pulsar 200 rocks but Bajaj Service Centers suck



Ok. Pulsar 200 is awesome. I have already written a bit too much about it. But I am disappointed with the kind of response Bajaj people are showing the minor problems we are facing.

The bike seems to have developed a defect which has resulted in leakage of oil from one of the containers.

Yes, the one month old Pulsar 200 is already facing quality issues with oil leaking from the coolant chambers.

The Bajaj service center dudes do not have the require replacement parts and they are recommending the owner to get the part welded at some shop.

I think it’s time I am going to the service center in Gurgaon and yell a bit at the people who are just trying to get rid of this problem. If that does not work, I am going to contact the people at the company. If that does not work, I guess I would contact Autocar India.

7 Responses to “Pulsar 200 rocks but Bajaj Service Centers suck”

  1. Umesh Says:

    Hey P200 is horrible bike…the reason for the launch is simple…they couldn’t get out good set of P220s in time….so to keep the hype flowing they have launched P200……There are lots of quality issues ….many are facing problems…pay Rs.70,000 bucks and get headache…..there is no medicine better than P200 !! It’s available @ Bajaj showrooms !! Now why the hell Service center should be blamed at all……it’s Bajaj poor quality that is responsible…not poor mechanics !!

    SHAME ON BAJAJ !!

  2. alok Says:

    which is better p200 orkarizmaR

  3. Mallik Wassim Says:

    POOR, PATHETIC SERVICE AND QUALITY
    THIS IS WHAT I SENT TO THE MAIL ID GIVEN IN THE MANUAL AND AFTER TYPING HARD FOR MORE THAN A HOUR I GOT A MAILER DEMON( FAILURE NOTICE ) YOUR MAIL IS NOT SENT THE ID IS INACTIVE. AWESOME SERVICE………………………………………….NO WORDS TO SAY

    Respected Sir/Madam,
    I wish this mail could have been an appreciation
    mail but unfortunately its a complaint regarding a
    brand new bike with which im totally unsatisfied and
    pissed. Sir/Madam , Please excuse my language im not
    at all in a good mood due to the bikes problem. I
    Totally regret for buying a Bajaj Pulsar instead of a
    Hero Honda Karizma. I bought it since all my friends
    have it and the main reason for the purchase is that I
    want to form a bikers club in which I had planned to
    have long trips and documentaries posted on the
    internet about the experience we had during out travel
    in our bikes Since Bajaj engines are very consistant
    and efficient, which looks like a bad idea for me now.
    ———-The problem is that the bikes Powerful
    Engine makes pethetic noise from the day i purchased
    it from the showroom…..when i asked Popular Bajaj (
    Bangalore ) regarding this Engine noise, they said it
    is normal in 180cc but my friends circle has all
    180cc’s only , i have not heard this sound in any of
    those bikes and I left the bike in the service center
    after completing 300kms apprx which is not the actual
    reading for a first service because i was not able to
    tolerate the noise from the engine and excessive heat
    from the engine with burnt smell.
    ——— Now another problem is that ( Sorry to say ,
    I do not want to hurt anyones ego but is the fact
    )Popular bajaj has the highest number of people from
    kerala, now the service engineers were not able to
    communicate with me in proper english nor hindi which
    is very sad. I told them that the engine
    is rough and is making heavy noise, for that they have
    done 1st service changed the oil washed the bike and
    gave it to me and i still heard the noise. I just took
    my bike from there thinking its a waste, wasting time
    with those so called service engineers.
    ——— I rode the bike to my native in the speed of
    40kms per hour to set the engine with atleast one stop
    every 20kms. In Erode, Tamil Nadu i wanted to check
    the bike for this noise, they said it is CLUTCH
    LOADING NOISE and they rectified it, the bike was
    little smooth after the SIXER LOADING ADJUSTMENT. But
    the screeching noise was not controlled.
    ——— I came back to bangalore with the same
    speed, I was satisfied with the mileage but the same
    trouble started with more noises…….
    I consulted my private mechanic who is a professional
    dirt track racer and an expert about this ….he
    checked and told me that he has not heard so many
    noises at one time in any of the pulsar’s( which is a
    record breaking feedback and a positive feedback too,
    but not for my bike )…..He claimed that the sounds
    are not from the Bore ( Combustion chamber ) but from
    the CLUTCH assembly which makes the bike rough, the
    TAPPET NOICE , ENGINE CHAIN , CAMS…AND HE SAID THAT
    CLEARANCE SOUND IS ALSO HEARD.
    ———————–Sir/Madam , you are the only
    point of contact who can help me with this issue. If
    you dont have a suggestion for this then i dont know
    what to do to my bike. I dont want to talk bad about
    Bajaj bikes but after this will have to. Please help
    me with this problem.
    ————— I have a lot of expectations from this
    mail sent to you asking for help. My bike is under
    perfect warranty,,,,plz get back to me with any
    qualified and experienced service engineer who can
    understand the engines heart beat as i do.
    —————After i get a response from someone
    willing to solve the problem i will show this email
    print to the service center’s manager incharge.
    ———Since the bike is under warranty plz change
    any worn out part and set my bike right…..

    Awaiting for your favourable response.

    Thank You,
    Faithfully,

    Mallik Wassim
    (Unsatisfied Customer)
    KA 51 Q 4989

  4. syed faizan Says:

    my dear frnd wassim first thanks bcoz i was thinking to buy p200 but now i will think 10 times b4 buy any of bajaj bikes .why dont u sell ur bike .

  5. Bala Murugan Says:

    Dear friend Mallik Wassim,
    You are not only one Unsatisfied Customer, but there is a large community of unsatisfied customers including me. I own a Pulsar 150, which i regularly (!) get serviced at Popular BAJAJ at Bannerghatta & Kormangala. Very HORRIBLE services I got.

    (i) They billed for oil change, but oil was not changed at all. Coz the engine oil already in my bike was just one month old and it was good, so they simply never changed the oil but charged me.

    (ii) While replacing the clutch, they forgot to tighten to specfied torque & it got loosened, i got stranded at Hosur Road, then search for roadside mechanic.

    (iii) Pulsar class vehicles has got the poor quality clutch plates, they burn out within a year of usage.

    (iv) Popular bajaj loaded the clutch while servicing, but it further developed more problems.

    (vi) Finally i lost my helmet also. I kept my helmet when i went for servicing, after one hour completing the formalaties, i found my helmet missing. BEWARE… Safeguard your helmets! Shame on them, they cant even safeguard the customer’s helmet.

    The staff are very arrogant & totally irresponsible.

    (vii) They are capable of solving one problem & creating another problem. If you ask to rectify indicator, side stand lamp will never work, if you need to rectify the horn, tail lamp will go-off.
    BE PREPARED.

    (viii) `Free’ services were also being charged.

    Surely BAJAJ will become “UNPOPULAR” becoz of “POPULAR BAJAJ” like dealers and Service.

    I dont know whom to blame.. Bajaj’s poor quality or the poor mechanics !!

    Balamurugan
    (A highly unsatisfied techno customer)

  6. Kodanda Says:

    Popular bajaj you guys say is all Malyalees, dont you know by now these people will stoop to any level to cheat to make money.

    Why do you go there, why dont you send complaints by Indian Posts (certificate of posting) to Bajaj HO.

  7. SD Says:

    They are cheating.

    During my second service one of the bajaj authorised service center has stolen my original and welfucntioning carborator and given a old spoilt one. After that onwars my vehicle is not runing well and till today I have not got the new carborator, but my vehicle is just 5 months old. Frustrated to get the waranty, I am really feel cheated.

    This happens only in our country where you pay and get cheated that too by big brands like this one.

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