I am disappointed with ICICI

I have been an ICICI Bank customer for around 6-7 years now. I have been mostly satisfied with them considering I do not have to visit the bank very often. However, when you do… you are terribly disappointed.

Especially with the dude who would not listen to your complaint and would direct you to call the call center. Everyone knows that getting someone human to respond to your call in a call center (especially a big one as the ICICI’s) is a tough task.

I ended up going to the dude whom I have dealt with in the past and he helped me with my problem. I guess the company needs to get everyone in their team who communicates with the end customer listen to the complete problem before suggesting a useless solution.

This entry was posted on Saturday, April 7th, 2007 at 08:42 pm and is filed under Musings, Rants. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed. Tags: ICICI

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chittaranjan 2 months ago 1 point
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ICICI direct trading site stops when ur scrip starts falling and starts again after bottom reached or when in profit they dont allow u to sell and allow u to sell only when scrip falls and u go into a loss customer support sucks they just reply we apologize and this wont happen again but the same thing has been going on for last 3 years is it possible IcicI is making money by such methods or any of thier employees as such a site only stops when u start goin into loss cannot happen every week for 3 years Since ICICI Isa big org How Can I seek compensation They have have destroyed my portfolioICICI direct trading site stops when ur scrip starts falling and starts again after bottom reached or when in profit they dont allow u to sell and allow u to sell only when scrip falls and u go into a loss customer support sucks they just reply we apologize and this wont happen again but the same thing has been going on for last 3 years is it possible IcicI is making money by such methods or any of thier employees as such a site only stops when u start goin into loss cannot happen every week for 3 years Since ICICI Isa big org How Can I seek compensation They have have destroyed my portfolio

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