Online Shopping Sites in India



My only online shopping experience from an Indian store has been Rediff after they forcibly sent me an add-on card which was linked with my regular ICICI Card.

I order a pair of shorts which were excessively expensive. I was supposed to get a free Audio CD which I never got. I never blogged about it. Sadly.

Not a big deal. But, it looks like most people still have issues with shopping sites in India. Like Ashok who had bad experience dealing with Indiatimes. Now one of my other friends has had good experience dealing with Indiatimes with cheap airline tickets.

So, I cannot be sure. But a look at MouthShut proves to me that Indiatimes sure has some serious problems. Anyone of you have anything to say about them?

24 Responses to “Online Shopping Sites in India”

  1. Sourabh Says:

    A couple of years back, Indiatimes goofed up to have an ACI laptop for 4k in their stores. The evil bozo that I am, ordered it and made payment through ICICI. Only to find the order confirmed, shipping status up and 2 fine days later a call from their Gurgaon office saying - We are sorry, there has been some mis-understanding. They canceled the order without letting me know whether they will send the money back. Thanks to them, I was refunded the amount after 2 long months.

  2. Sushubh Says:

    you could/should have taken them to consumer courts.

  3. Sourabh Says:

    I threatened, does that qualify? Their disclaimers and fine prints clearly proved that they hold the last rights to discontinue the order at any stage.

  4. Sourabh Says:

    A couple of years back, Indiatimes goofed up to have an ACI laptop for 4k in their stores. The evil bozo that I am, ordered it and made payment through ICICI. Only to find the order confirmed, shipping status up and 2 fine days later a call from their Gurgaon office saying - We are sorry, there has been some mis-understanding. They canceled the order without letting me know whether they will send the money back. Thanks to them, I was refunded the amount after 2 long months.

  5. Sushubh Says:

    you could/should have taken them to consumer courts.

  6. Sourabh Says:

    I threatened, does that qualify? Their disclaimers and fine prints clearly proved that they hold the last rights to discontinue the order at any stage.

  7. Sushubh Says:

    heh. the courts have in the past claimed that clicking the OK/Accept button on these pages does not amount to a legal agreement. ;)

    but yeah, they are suckers no less.

  8. Sushubh Says:

    heh. the courts have in the past claimed that clicking the OK/Accept button on these pages does not amount to a legal agreement. ;)

    but yeah, they are suckers no less.

  9. Hemant Says:

    Major problem with sites like ebay, Indiatimes and rediff is the quality of product, most of the products sold on these sites esp electronic gadgets are either refurbished or imported without any warranty and as vendor’s identity is not disclosed, you can hardly do anything if you face any problem with the product, I had ordered a pink iPod for my gf for valentines from indiatimes and recd white iPod instead that too after 12 days.. well aftr valentines day. We definitely need more genuine sites selling genuine products to increase ecommerce transactions in India

  10. Hemant Says:

    Major problem with sites like ebay, Indiatimes and rediff is the quality of product, most of the products sold on these sites esp electronic gadgets are either refurbished or imported without any warranty and as vendor’s identity is not disclosed, you can hardly do anything if you face any problem with the product, I had ordered a pink iPod for my gf for valentines from indiatimes and recd white iPod instead that too after 12 days.. well aftr valentines day. We definitely need more genuine sites selling genuine products to increase ecommerce transactions in India

  11. Vimal Patidar Says:

    I faced problem with eBay. they send me damaged product. i send back and again they send me the same product after that i again send back but after that i didn’t get the product. i called so many times to seller but didn’t get reply….

  12. Vimal Patidar Says:

    I faced problem with eBay. they send me damaged product. i send back and again they send me the same product after that i again send back but after that i didn’t get the product. i called so many times to seller but didn’t get reply….

  13. Priyanka Says:

    I am a research scholar working on Quality of Indian e-commerce wen-sites i.e. Online shopping malls. The above mentioned problems prove the genesis for my work.

  14. Priyanka Says:

    I am a research scholar working on Quality of Indian e-commerce wen-sites i.e. Online shopping malls. The above mentioned problems prove the genesis for my work.

  15. Khanna Says:

    I had a bad experience where in the amount was debited from my account but the vendor is denying the transaction. The bank could not do anything as they confirm the transaction id and that the amount has been credited to the “so called” secure account of the biller through (paypal/verisign etc..). I had provided the vendor with the transaction id and in spite of follow up for weeks together, could not receive neither the product nor refund of money.. Thank God it was a small amount..

  16. Khanna Says:

    I had a bad experience where in the amount was debited from my account but the vendor is denying the transaction. The bank could not do anything as they confirm the transaction id and that the amount has been credited to the “so called” secure account of the biller through (paypal/verisign etc..). I had provided the vendor with the transaction id and in spite of follow up for weeks together, could not receive neither the product nor refund of money.. Thank God it was a small amount..

  17. Raj Says:

    Priyanka…I need some information based on your work. I’m an entrepreneur. Please mail me at j_mv2@yahoo.com

    Thanks

  18. Raj Says:

    Priyanka…I need some information based on your work. I’m an entrepreneur. Please mail me at j_mv2@yahoo.com

    Thanks

  19. subhasis saha Says:

    I ordered some gift for my sister’s birthday and for my mother and paid them with my international bank card which is about 2 years back and they are still waiting for the gifts to come. I have not got any reply from them. Its sad but, as usual you burn your finger once….

    thanks any way

  20. subhasis saha Says:

    I ordered some gift for my sister’s birthday and for my mother and paid them with my international bank card which is about 2 years back and they are still waiting for the gifts to come. I have not got any reply from them. Its sad but, as usual you burn your finger once….

    thanks any way

  21. Gaurav Says:

    Hi,
    I am Quality Manager.. I have prepared the below mentioned material which I want to sale on the web. I do not know how to proceed & fix the prices. My targeted zones would be US & UK.
    Can you help me which sites to opt for & what is the requirement in short how to proceed etc?
    The ppts avalible on:
    1) Six Sigma Green belt “DMAIC” methodology.
    2) ISO implementation Procedure
    3) ppt on how to present operational reveiw

  22. Gaurav Says:

    Hi,
    I am Quality Manager.. I have prepared the below mentioned material which I want to sale on the web. I do not know how to proceed & fix the prices. My targeted zones would be US & UK.
    Can you help me which sites to opt for & what is the requirement in short how to proceed etc?
    The ppts avalible on:
    1) Six Sigma Green belt “DMAIC” methodology.
    2) ISO implementation Procedure
    3) ppt on how to present operational reveiw

  23. Pranab Das Says:

    I had a peculiar experience; eBay (then Bazee) advertised goods; I shopped on COD; got goods against cash; vendor maintained they did not receive cash; I was down-valued by eBay :-)

    Does anyone has a similar experience?

    BTW, The bag was garbaged soon.

  24. Pranab Das Says:

    I had a peculiar experience; eBay (then Bazee) advertised goods; I shopped on COD; got goods against cash; vendor maintained they did not receive cash; I was down-valued by eBay :-)

    Does anyone has a similar experience?

    BTW, The bag was garbaged soon.

Leave a Reply


Related Posts

Spencer’s Daily Shopping Hassle!

What do I hate about shopping? Actually, I hate everything about shopping. But apparently when it takes longer in the line

Reliance Fresh Fiasco

So, I finally prepared myself to give a visit to the new Reliance Fresh outlet in my locality. I told

Dell India Laptop Configuration Maker

It really does not make any sense to me. They could make it as powerful as the US counterpart but

Times of India cited me?

Just got this in my alerts. Times of India has an article that refers to one of my posts. Without

Reliance Fresh awful experience

So, I finally managed to visit the Reliance Fresh when it was open and people could go inside and buy

Tags