I asked the ICICI Bank to send me statement of the current financial year on my credit card. The bank does what I asked them to do on first request.
But, the company sent me screenshots taken from their database. Funny thing, the screenshots had a link to download the statement in I guess CSV/Excel format for emailing to customers.
If they had sent me an excel file instead, it would have been a whole lot easier for me. Taking prints of screenshots is going to be cumbersome and time wasting.