Comments on: Starting to hate ICICI Bank http://sushubh.net/1099-starting-to-hate-icici-bank Sushubh's Blog Thu, 03 May 2012 08:11:30 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Prasad http://sushubh.net/1099-starting-to-hate-icici-bank#comment-604959 Prasad Wed, 29 Dec 2010 20:54:45 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-604959 Why I hate ICICI bank: •When I try to change my address on money2india, they do not accept my Canadian postal code. So my address is not updated, which causes a whole lot of problems. •When I try to log in on ICICIbank.com for my account access, my userid is disabled. It is disabled because my password has expired and the only way they will reset the password is to send me a new password to my home address, which is NOT UPDATED!! •When I send documentation to prove my current address, I get a rejection letter saying that drivers license is not a valid proof of address!! •On top of all this, when I went to the branch in India, they gave me incorrect information to sign me up for an insurance scheme. I take the blame for this as I should have read the fine print but I have email exchange between me and the bank manager where she specifically confirms the incorrect information she gave me. •Their phone system is a joke. Selecting the wrong option kicks you out of the system. I also get a busy signal when I call the toll free NA number Why I hate ICICI bank:
•When I try to change my address on money2india, they do not accept my Canadian postal code. So my address is not updated, which causes a whole lot of problems.
•When I try to log in on ICICIbank.com for my account access, my userid is disabled. It is disabled because my password has expired and the only way they will reset the password is to send me a new password to my home address, which is NOT UPDATED!!
•When I send documentation to prove my current address, I get a rejection letter saying that drivers license is not a valid proof of address!!
•On top of all this, when I went to the branch in India, they gave me incorrect information to sign me up for an insurance scheme. I take the blame for this as I should have read the fine print but I have email exchange between me and the bank manager where she specifically confirms the incorrect information she gave me.
•Their phone system is a joke. Selecting the wrong option kicks you out of the system. I also get a busy signal when I call the toll free NA number

]]> By: ICICI Bank Customer Care http://sushubh.net/1099-starting-to-hate-icici-bank#comment-463267 ICICI Bank Customer Care Tue, 25 Aug 2009 07:14:41 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-463267 Hi, We're sorry to hear of your experience. If you can write to us at care@icicibank.com with your phone and email contact details, we'll get our Customer Care Team to call you and work to address your issues. Warm regards, ICICI Bank Customer Care. Hi,

We’re sorry to hear of your experience. If you can write to us at care@icicibank.com with your phone and email contact details, we’ll get our Customer Care Team to call you and work to address your issues.

Warm regards,
ICICI Bank Customer Care.

]]> By: Uma http://sushubh.net/1099-starting-to-hate-icici-bank#comment-459803 Uma Mon, 27 Jul 2009 03:32:35 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-459803 It is an amazingly badly managed bank. First there is corruption, second the executives are over incentivised to MIS-SELL. Every time i feel like taking a gun to the bank to collect my OWN money. Gone are the days that you got looted by a man with a gun. Man with a Icici prudential ULIP form can loot you more. It took the bank NINE days to credit my cheque to my credit card account. They charged me late payment charges. I screamed and got it reversed. Then coolly they charged me some 42% interest for 8 days!! I thought reversal of late payment charges was the end of the transaction. This bank stinks man! MIS-SELLING is their main moto. I had one account, their demat dept and icici direct people told me i needed a new account to 'deal' with them, so i opened another one. I MADE an excel sheet of their recommendations. I would have lost a million rupees if I had put in Rs. 50Lakhs. Wov! Watta bank!! RBI should shut it down before it becomes tooooooo big to fail. It is an amazingly badly managed bank. First there is corruption, second the executives are over incentivised to MIS-SELL. Every time i feel like taking a gun to the bank to collect my OWN money. Gone are the days that you got looted by a man with a gun. Man with a Icici prudential ULIP form can loot you more. It took the bank NINE days to credit my cheque to my credit card account. They charged me late payment charges. I screamed and got it reversed. Then coolly they charged me some 42% interest for 8 days!! I thought reversal of late payment charges was the end of the transaction. This bank stinks man! MIS-SELLING is their main moto. I had one account, their demat dept and icici direct people told me i needed a new account to ‘deal’ with them, so i opened another one. I MADE an excel sheet of their recommendations. I would have lost a million rupees if I had put in Rs. 50Lakhs. Wov! Watta bank!! RBI should shut it down before it becomes tooooooo big to fail.

]]> By: Pankaj http://sushubh.net/1099-starting-to-hate-icici-bank#comment-457223 Pankaj Sun, 14 Jun 2009 16:23:30 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-457223 Horrible service.Scam Bank.They can kiss your money anytime.They can make your account frozen without any notice.Their staffs will eat away your money Horrible service.Scam Bank.They can kiss your money anytime.They can make your account frozen without any notice.Their staffs will eat away your money

]]> By: Rama http://sushubh.net/1099-starting-to-hate-icici-bank#comment-438959 Rama Fri, 05 Dec 2008 10:18:39 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-438959 Idiotic bank. Highest homeloan rates, least purchasing power using ATM debit cards, very bad customer service at branch, online and telephone. What more reasons do u need from a falling bank to close your account... Idiotic bank. Highest homeloan rates, least purchasing power using ATM debit cards, very bad customer service at branch, online and telephone. What more reasons do u need from a falling bank to close your account…

]]> By: swapnil Kulkarni http://sushubh.net/1099-starting-to-hate-icici-bank#comment-430729 swapnil Kulkarni Mon, 06 Oct 2008 13:16:29 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-430729 The most arrogant banking people.. i had horrible experience.. no one takes at all responsibility even if its there mistake.. i don't want to share any personal experience they are endless but then a wise advise close your accounts with icici as early as possible. The most arrogant banking people.. i had horrible experience.. no one takes at all responsibility even if its there mistake..
i don’t want to share any personal experience they are endless but then a wise advise
close your accounts with icici as early as possible.

]]> By: Dipu http://sushubh.net/1099-starting-to-hate-icici-bank#comment-405877 Dipu Tue, 15 Jul 2008 11:54:15 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-405877 If u r wise, close your accounts with ICICI bank right now. If u r wise, close your accounts with ICICI bank right now.

]]> By: Dipu http://sushubh.net/1099-starting-to-hate-icici-bank#comment-421732 Dipu Tue, 15 Jul 2008 11:54:15 +0000 http://sushubh.net/archives/2006/05/22/starting-to-hate-icici-bank/#comment-421732 If u r wise, close your accounts with ICICI bank right now. If u r wise, close your accounts with ICICI bank right now.

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